Program Manager, Virtual and Cabinetry Design Services
Program Manager, Virtual and Cabinetry Design Services
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Job Description
Must be onsite in Boston MA (Monday-Thursday)
The salary range for this position is $100000 - $110000 per year. The base salary offered may vary depending on location job-related knowledge skills and experience. Restricted stock units will be provided as part of the compensation package.
Wayfair is seeking a highly motivated Strategic Program Manager to lead our Virtual and Cabinetry Design Services programs. This role will be instrumental in shaping the future of how customers project shop with Wayfair and our family of brands. Youll be responsible for developing and executing on a comprehensive roadmap spearheading innovative projects and partnering with teams like tech and analytics to improve the customer and designer experience. This role comes with a direct report with the potential to build the team out more as the business grows.
What Youll Do
- Strategic Road mapping: Develop and champion a clear long-term strategic roadmap for the virtual cabinetry and interior design business identifying key opportunities for growth market differentiation and customer experience enhancements. This includes defining new service offerings technology requirements and operational efficiencies.
- Cross-Functional Collaboration: Partner closely with various teams including product management engineering analytics marketing and category management to ensure seamless execution of strategic initiatives. Youll be the central point of contact for all virtual cabinetry and interior design efforts driving alignment and accountability across departments.
- Team Leadership & Development: Lead a high-performing team of associates fostering a culture of innovation collaboration and continuous improvement. Youll be responsible for setting clear goals providing regular feedback and supporting professional development.
- Field Support: Support designers and managers in the field by developing a deep understanding of the design process and designer pain points clearing roadblocks and providing feedback on program performance. Business Performance Management: Monitor and analyze key performance indicators (KPIs) to assess the health and growth of the virtual cabinetry and interior design business. Youll identify trends pinpoint areas for improvement and implement data-driven strategies to optimize performance.
- Market & Customer Insights: Stay abreast of industry trends competitive landscapes and evolving customer needs in the design and home improvement space. Translate these insights into actionable strategies to grow our design business.
What Youll Need
- 5 years of experience in business development product management strategy or a related field with a proven track record of driving growth in a fast-paced environment.
- Prior experience managing and developing a team.
- Demonstrated ability to develop and execute strategic roadmaps with a strong understanding of how to translate vision into actionable plans.
- Exceptional cross-functional collaboration skills with the ability to influence and align diverse stakeholders.
- Strong analytical and problem-solving abilities with a data-driven approach to decision-making.
- Excellent communication and presentation skills with the ability to articulate complex ideas clearly and concisely to all levels of the organization.
- Experience in e-commerce home furnishings interior design or a related industry is a plus.
An Important Note about Wayfairs In-Office Policy: All Boston-based interns Co-ops and corporate employees will be in office in a hybrid capacity. Employees will work in the office on designated days Monday - Thursday and work remotely Friday.
Massachusetts Applicants: I understand that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
At this time Wayfair will not sponsor applicants for employment authorization for this position for the following work visas: F1-OPT STEM OPT EAD H-1B H-1B1 E-3 O-1 J-1 or TN.
About Wayfair Inc.
Wayfair is one of the worlds largest online destinations for the home. Whether you work in our global headquarters in Boston or in our warehouses or offices throughout the world were reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving we are confident that Wayfair will be home to the most rewarding work of your career. If youre looking for rapid growth constant learning and dynamic challenges then youll find that amazing career opportunities are knocking.
No matter who you are Wayfair is a place you can call home. Were a community of innovators risk-takers and trailblazers who celebrate our differences and know that our unique perspectives make us stronger smarter and well-positioned for success. We value and rely on the collective voices of our employees customers community and suppliers to help guide us as we build a better Wayfair and world for all. Every voice every perspective matters. Thats why were proud to be an equal opportunity employer. We do not discriminate on the basis of race color ethnicity ancestry religion sex national origin sexual orientation age citizenship status marital status disability gender identity gender expression veteran status genetic information or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice ( If you have any questions or wish to exercise your rights under applicable privacy and data protection laws please contact us at.
Required Experience:
Manager
Employment Type
Full-Time
