Member Service Associate

Oregon Health & Science University

Posted on : 25-07-2025

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1 Vacancy

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Job Location

Portland - USA

Monthly Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 25-07-2025

Job Description

Department Overview

March Wellness & Fitness centeroffers health and fitness programs based in science that are designed to strengthen and nurture all aspects of your daily life no matter what your state of health or stage of life in a safe supportive and motivating environment.

Our emphasis is on helping you live a full and engaging life. March wellness & fitness center can support you in achieving wellness goals whether they include improving flexibility managing a chronic illness training for a marathon or recovery from surgery. We believe that all of us can change for the better and that change can happen at any time in your life.

of Position

Open and close center greet member by name answer phone calls operatePOS follow all SOPs knowledge and use of membership software update center information and schedule appointments. Provide information and
registration for membership programs events and classes. Execute superiorcustomer service.
Demonstrate knowledge ability and implementation of all polices andprocedure related to the Front Desk operations. Maintain a safe and cleanenvironment. Enroll and process new members.
Other duties and special projects as assigned.
Respond to all emergencies

Required Qualifications

Public contact training or experience which included exchange of information goods or money.
Experience answering questions and providing information.
Experience delivering superior continuous quality and facilitating high member satisfaction.
BLS HeartCode or CPR/AED certification

Job Related Knowledge Skills and Abilities (Competencies):

Exceptional customer service skills. Ability to multitask in a fast-paced environment.
Ability to work independently be flexible and meet deadlines.
Outstanding people skills.
Ability to project and promote a healthy image. Great communicator with the ability to communicate to member and staff in a courteous friendly and professional manner.
Strong organizational skills.
Proficiency with MS Word Excel and Outlook.

Preferred Qualifications

High School diploma.
One year of experience in public contact (such as public service representative salesperson or receptionist) Prior experience in an upscale environment.
Demonstrated success in member/customer satisfaction.
Computer skills in Microsoft office applications database and point of sale.

Additional Details

Days evenings weekends and holidays required.
This position requires a high level of physical activity including standing for extended periods of time.
Ability to lift a minimum of 80 pounds essential.

All are welcome

Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity affirmative action organization that does not discriminate against applicants on the basis of any protected class status including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at or

Required Experience:

Employment Type

Unclear

Company Industry

Key Skills

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About Company

Oregon Health & Science University

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Member Service Associate

Oregon Health & Science University

Job Description

Department Overview

Required Qualifications

Preferred Qualifications

Additional Details

All are welcome

Employment Type

Company Industry

Key Skills

About Company

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