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You will be updated with latest job alerts via emailWe Put the World on Vacation
Travel Leisure Co. is the worlds leading vacation ownership and travel membership company with a dynamic and growing portfolio of resort travel club and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.How Youll Shine:
The General Manager for Resort Operations will provide leadership and be responsible for ensuring all relationships with our guests owners vendors associates and board members are maintained positively and professionally. This role will be responsible for the financial stability of the resort and demonstrate the analytical ability to grasp the data and the impact to the resort. The General Manager would be responsible for executing the overall resort operations goals while maintaining the integrity of Wyndham Destinations service standards.
How Youll Make an Impact:
Responsible for maintaining the overall operation of the resort: oversee operational department and vendor operations demonstrate a passion and understanding of company goals ensure your site meets all standards by performing daily audits and inspections execute the operations of all outlets including fitness centers food and beverage and activities. Identify process improvements and best practices ensure all compliance standards and audits are met execute strategic goals participate/facilitate committee and team projects. The General Manager will maintain positive customer and associate relationships. Embrace and exhibit the highest level of ethics and integrity consistent with Wyndham standards. Demonstrate an ability to motivate and communicate expectations with humility and respect exercise the ability to attract and retain talent by engaging and showing a genuine passion to develop others partner with support departments to ensure standards of conduct for associates as well as compliance be a change agent for the company.
This role will build and maintain strong working knowledge of HOA relationship: exhibit working knowledge of standards and documents for HOA understand governing statutes and board meeting procedures and ensure all contracts negotiated on behalf of the HOA are presented in correct legal fashion and vetted prior to implementation. Manage and support all financial aspects of the resort: review and maintain monthly P&L reports work with regional accounting partners to ensure compliance manage and forecast annual budgets for each department review and respond to variances ensure the site meets all Internal Audit standards.
What Youll Bring:
Hospitality certifications preferred- CMCA CAM etc.
Associate Governance preferred.
Working knowledge of hospitality departments: Guest Services Maintenance Housekeeping and Food and Beverage.
Ability to work under pressure and deadlines.
Professional appearance and standards at all times.
Positive motivating attitude ensuring a productive environment.
Strong Leadership ability: motivate change and lead others to success.
Proven track of ethical leadership and integrity.
Computer literacy in Microsoft Office: Word Excel Outlook.
3-5 years of property vacation ownership/hotel management experience required. Mixed use experience a plus.
How Youll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel Leisure Co. benefits include:
Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
Where Memories Start with You
Hospitality is at the heart of all we do at Travel Leisure Co. Here youll find an inclusive environment where we deliver excellence and take time to have fun celebrate together and support one another. Were always looking ahead to whats next and how we can strengthen our business its neighboring communities and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process please email your request to including the title and location of the position for which you are applying.
Required Experience:
Director
Full-Time