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You will be updated with latest job alerts via emailTroubleshoot and monitor production environment of remote lab at Vizio.
Develop alerting and notification applications/dashboards.
Investigate and resolve hardware and software incidents.
Handle hardware assets and onboard new users to the remote lab.
Provide end-user support via email chat and phone.
Collect and analyze user feedback to enhance the remote lab experience.
Develop documentation and knowledge base articles.
Leverage GitHub Copilot LLM-based assistants and other AI tools to accelerate development enhance code quality and drive innovation in automation and tooling.
What Youll Bring
Expertise in Python programming and Linux system engineering.
Strong application support and troubleshooting skills.
Experience with system administration and cloud engineering.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Passion for helping users and improving their experience.
Bonus Points
Experience with cloud platforms (e.g. AWS GCP Azure).
Knowledge of networking and security best practices.
Familiarity with ticketing systems (e.g. Jira Service Desk Zendesk).
Experience in a fast-paced agile development environment.
For information about PTO see Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sams Club facilities. Programs range from high school completion to bachelors degrees including English Language Learning and short-form certificates. Tuition books and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility see . Outlined below are the required minimum qualifications for this position. If none are listed there are no minimum qualifications. Outlined below are the optional preferred qualifications for this position. If none are listed there are no preferred qualifications.Minimum Qualifications...
Preferred Qualifications...
Primary Location...
14901 Quorum Dr Dallas TX 75254-7521 United States of America
Full-Time