Lead mentor and train the Food & Beverage Operations team
Ensure Food & Beverage relevant brand standards are maintained
Strategize on new products and service offerings
Create unforgettable experiences for our guests
The ability to layout goals and develop strategies to accomplish said goals
Awareness of departmental needs as they relate to production and staffing including the need to forecast necessary staffing and its related dollar expenditure
The ability to forecast workloads and checks work schedules prepared by direct reports for all Heartists in the division
The ability to assist Department Heads in developing job descriptions and reviewing them periodically to ensure their continuing understanding and acceptance; updating as required
Oversight of the initial and continual training of all new and current food and beverage Heartists through personal mentorship as well as through coaching of their departmental managers conducting training classes for both management and hourly staff on a regular basis
The ability to control standards performance employees conduct dress code appearance sanitation etc. according to established policies
Conduct annual performance reviews for leadership team as well assist direct reports with their performance reviews providing support and recommendations to help improve Heartists performance and teamwork
Effective communication the necessity being to keep employees informed about hotel policies and changes in a timely manner
Manages and controls overall expenses of the outlets focusing on higher revenue and profit
Qualifications :
Previous Food & Beverage experience in a senior leadership role in restaurant operations and banquet operations.
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