Product Manager, Wayfair Fulfillment and Delivery Network
Product Manager, Wayfair Fulfillment and Delivery Network
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Job Description
Who We Are Wayfair Fulfillment & Delivery Network
We are looking for a passionate Product Manager to join the Wayfair Fulfillment and Delivery Network (WFDN) 4Walls team. The WFDN 4Walls team is responsible for ensuring the smooth delivery of customer orders through Wayfairs Delivery Network. This role will help enable key growth drivers and technology improvements in Wayfairs transportation network that will further enhance Wayfairs customer delivery experience by unlocking new service offerings while optimizing supply chain costs and improving internal transportation users experience. The successful candidate will be responsible for designing and implementing easy-to-use relevant and insightful customer experiences along with the underlying technical platform across geos and channels.
What Youll Do
- Develop a deep understanding of Wayfair customers the internal users and the key metrics financials and business outcomes that drive Wayfairs Supply Chain.
- Partner with Business and Operations stakeholders to prioritize and develop impactful solutions that drive key business value.
- Use Agile processes to collaborate with partnering teams (engineers experience designers analytics) to execute your prioritized roadmap.
- Communicate and promote the product vision and progress throughout Wayfair including senior leaders.
- Develop and monitor OKRs for key product initiatives and ensure alignment with stakeholder objectives.
What Youll Need
- 5 years building online products at scale preferably with Supply Chain domain expertise
- Demonstrated success in creating products that drive business impact.
- Customer empathy driving a focus on customer problems and solutions
- Strong analytical and data-driven decision making skills
- Strong ability to deliver results in a fast-paced environment while utilizing good mechanisms for planning and execution
- Sufficient technical literacy to effectively communicate with engineering. Technical degree is a plus
- Excellent communication and stakeholder management skills at the senior partner level.
- Positive people-oriented and collaborative attitude.
An Important Note about Wayfairs In-Office Policy:
Please note that this is a hybrid role based in Boston and will require you to work in the office on Tuesdays Wednesdays and Thursdays.
About Wayfair Inc.
Wayfair is one of the worlds largest online destinations for the home. Whether you work in our global headquarters in Boston or in our warehouses or offices throughout the world were reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving we are confident that Wayfair will be home to the most rewarding work of your career. If youre looking for rapid growth constant learning and dynamic challenges then youll find that amazing career opportunities are knocking.
No matter who you are Wayfair is a place you can call home. Were a community of innovators risk-takers and trailblazers who celebrate our differences and know that our unique perspectives make us stronger smarter and well-positioned for success. We value and rely on the collective voices of our employees customers community and suppliers to help guide us as we build a better Wayfair and world for all. Every voice every perspective matters. Thats why were proud to be an equal opportunity employer. We do not discriminate on the basis of race color ethnicity ancestry religion sex national origin sexual orientation age citizenship status marital status disability gender identity gender expression veteran status genetic information or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice ( If you have any questions or wish to exercise your rights under applicable privacy and data protection laws please contact us at.
Required Experience:
IC
Employment Type
Full Time
