DescriptionUnleash your expertise in product development and optimization by leveraging user research analyzing metrics and collaborating across one of the worlds most innovative financial organizations.
As a Senior Product Associate within the Acquisition and Enablement Platformteam you will contribute to the team by leveraging your expertise in product development and optimization to make a significant impact supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing will play a pivotal role in driving innovation through the development of products and features that delight customers. You leverage your expertise to challenge traditional approaches remove barriers to success and foster a culture of continuous innovation. Your contributions inspire cross-functional teams to create groundbreaking solutions that address customer needs.
Job responsibilities
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Supports the collection of user research journey mapping and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Analyzes tracks and evaluates product metrics including work to time cost and quality targets across the product development life cycle
- Writes the requirements epics and user stories to support product development
- Establish and manage Product backlog for the Automation Platform Feature team and drive feature enhancements and modernization work from inception to production
- Strengthen Stakeholder partnerships; engineering architecture analytics automation team and a diverse set of product teams to understand their needs and program goals
- Effectively and consistently communicate Product vision with stakeholders articulate key questions and answers needed to build the right features
- Cultivate deep curiosity about the digital experience space and connect that curiosity and knowledge to the teams that can effect change
- Be curious and accurately define the problems: Identify our platforms role in the Chase ecosystem and the technologies needed to achieve key objectives
Required qualifications capabilities and skills
- 3 years of experience or equivalent expertise in product management or a relevant domain area
- Proficient knowledge of the product development life cycle
- Experience in product life cycle activities including discovery and requirements definition
- Developing knowledge of data analytics and data literacy
- Experience as a technical product manager with a strong background in managing technical platforms and data-focused capabilities with knowledge of technologies like Automation test suite UI API Microservices Kafka AWS etc. Prior software development experience is required
- Customer-obsessed with the ability to build strong relationships with engineers and technical partners translating customer needs into clear business requirements
- Proven experience leading teams through discovery requirements gathering and backlog creation
- Ability to convert insights and data into measurable scalable features and deliverables
- Skilled in driving change through influence and collaboration in a dynamic matrix organization with strong partnership and consulting skills
Preferred qualifications capabilities and skills
- AWS Certifications and deep understanding of APIs transactional data and service-as-a-product framework
- Experience in financial services acquisition digital products and online/mobile platforms
- Ability to prioritize a large workload manage meetings team dynamics and discovery processes
- Skilled in communicating with diverse stakeholders including senior leadership to maintain productive discussions
Required Experience:
Senior IC