Manager, Human Resources Operations
Manager, Human Resources Operations
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Job Description
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometrys digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
The Manager HR Operations will play a critical role in ensuring the smooth and efficient operation of Xometrys People department. This position will oversee data related to the employee life cycle from onboarding to offboarding and will be responsible for maximizing the employee experience. Additionally the Manager will oversee the HR Help Desk providing support and assistance to employees.
Responsibilities:
- People Management:
- Provide leadership strategic guidance and comprehensive development opportunities to a high-performing team of HR Operations professionals
- Foster a collaborative and results-driven environment empowering team members to excel in their roles
- Ensure the team is equipped with the resources and knowledge to contribute significantly to the overall success of the HR function and the organization
- Employee Life Cycle Management:
- Oversee data related to the employee life cycle including onboarding role and compensation changes performance reviews and offboarding
- Develop and implement processes to ensure a seamless and positive employee experience throughout the employee tenure at Xometry
- Manage employee records and data privacy compliance
- HR Help Desk:
- Oversee the HR Help Desk providing timely and accurate support to employees on a variety of HR-related matters
- Train and manage HR Help Desk staff to ensure they have the knowledge and skills to effectively assist employees
- Provide reporting around important Help Desk metrics including SLAs first response resolution etc
- HR Systems and Technology:
- Manage and optimize HR systems and technology including HRIS ATS and performance management tools
- Identify opportunities for process improvement and automation to increase efficiency and reduce administrative burden
- Data Analysis and Reporting:
- Analyze HR data to identify trends and insights that can be used to improve HR practices and policies
- Develop and maintain key HR metrics and reports
- Compliance:
- Ensure compliance with all applicable employment laws and regulations
- Stay up-to-date on changes in employment law and regulations and implement necessary updates to HR policies and procedures
Qualifications:
- Bachelors degree in Human Resources Business Administration or a related field
- 7 years of experience in HR Operations with at least 3 years in a supervisory role
- Strong knowledge of employment law and regulations
- Experience with HRIS systems and technology (experience with ADP Workforce Now is a preferred)
- Excellent organizational and time management skills with the ability to work independently and as part of a team
- Experience in a high-growth technology company
- Certification in Human Resources Management (SHRM-CP PHR)
- Experience with data analytics and reporting tools
- Ability to work onsite 3 days a week (Mondays Tuesdays and Thursdays) at our Waltham MA office
#LI-Hybrid
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.
For US based roles: Xometry participates in E-Verify and after a job offer is accepted will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Required Experience:
Manager
Employment Type
Full Time
