Quick Lube Service Advisor
Quick Lube Service Advisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Pay ranges based on productivity and experience
- Paid technician training and certifications
- In-house training and support
- Competitive Pay
- State-of-the-art facility
- No Sundays & paid time off on major holidays
- Uniforms provided and cleaned
- Professional service advisors to work with
- Competitive health benefits
- Paid Time Off
- 401K w/ Match
- Employee Discounts on Purchases
- Dental
- Vision
- Health Care
- Short Term / Long Term Disability Critical Accidental and Life Insurance
- Greet customers when they arrive for service
- Confers with customers about inspection results recommend corrective procedures and prepare work orders for needed repairs
- Schedules service appointments
- Prepares a repair order showing time cost and labor estimates for service.
- Refers to service history inspects vehicle and recommends additional needed service
- Provides a complete and accurate written cost estimate for labor and parts.
- Checks on the progress of repair throughout the day.
- Contact customers regarding any changes in the estimate or promised time explain cost and time requirements in detail and get proper authorization before any additional repairs are performed.
- Review repair orders to ensure that work is completed and additional work and authorization are noted.
- Closes repair order as appropriate.
- Consult with technicians about necessary repairs
- Advise customers about warranty protections and potential cost savings
- Manage and oversee the service centers workflow and scheduling
- Call customers to inform them of changes in service or to let them know their vehicle is ready for pick-up
- High School Diploma and GED required
- Service advising experience preferred but not required
- Excellent communication and organizational skills
- Strong communication skills withemployees and senior management
- Familiarity with R.O. Writer preferred
- Clean driving record & valid drivers license
- Driven personality eager to improve and able to work within and support internal teams
Required Experience:
Unclear Seniority
Employment Type
Full-Time
