National Multi-Unit Sales Account Manager

Thank you for your interest in Intercity Packers. We are always looking for qualified people to join our team who share our passion for integrity quality safety sustainability accountability and trust. We are dedicated to our customers and committed to our people. We believe in treating each other with respect and working as a team to get things done right. Does this sound like you See our job opening below.

Position Overview

Position: Full Time Permanent
Schedule: Monday to Friday. This position will be 4 days in the office 1 day from home.

Location: Richmond BC

Salary:$150000 to $175000 plus performance bonus
Travel: Some travel required for conferences or events (10%)

Duties and Responsibilities

• Develops long-term strategic relationships with key accounts within their teams portfolio of business

• Interacts frequently with external customers to provide an exchange of information.

• Builds long-term customer relationships at an Executive level while meeting short-term objectives.

• Holds the team accountable for quarterly business reviews to ensure objectives are being met. Reviews outcomes of meetings and action plans that are created to meet the next quarters objectives.

• Participates in selected annual business reviews with key accounts to review and set accurate goals for the coming year.

• Leads team to develop customer account plans to include: customer and Intercity Packers/Macgregors objectives and implementation strategies promotion of the customers and Intercity Packers/Macgregors stated values and positions sales / promotion of the Intercity Packers/Macgregors brands throughout the customers organization.

• Coordinates and communicates strategic account activity to senior leadership and management and engages where appropriate senior leadership sponsorship of customer.

• Collaborates with internal departments to ensure the highest level of customer satisfaction.

• Plans and assists in the personal and professional development of the National Account Managers.

• Interviews hires trains and retains staff. Conducts performance monitoring of staff initiating follow through with disciplinary action and termination in consultation with Human Resources when appropriate. Mentors motivates and develops staff and serves as a role model and resource.

• Collaborates with Directors North American Sales teams and other department leaders to ensure the National Account Manager is providing the highest level of consistent internal and external customer satisfaction.

• Leads team in defining best practices and provides consistent support to internal and external customers.

• Creates and reviews monthly reports.

• Utilizes and applies customer profitability and pricing models to negotiate customer agreements.

• Represents Gordon Food Service at customer and industry events.

• Performs other duties as assigned.

Required Skills and Qualifications

• Bachelor degree in Business Sales or Marketing preferred

• Five (5) years of sales or business experience required

• Ten (10) years of experience in the food service industry

• Protein experience is an asset

• A valid drivers license vehicle and ability to travel as required

Intercity Packers offers a range of benefits including:

• Comprehensive health and dental benefits (including vision prescription drugs disability and extended health coverage)
• Registered Retirement Savings Plan (RRSP) Matching Program
• Annual Profit Sharing Bonus
• Employee Family Assistance Program
• Opportunities for career advancement
• Employee Recognition Programs
• Company-sponsored events (Family Picnic Staff Celebration BBQs)
• Training opportunities
• Annual Safety Boot Allowance Program
• Full-time hours
• A team-oriented work environment
• Special employee discounts on meat and seafood products

We thank all applicants for their interest however only those selected for the next stage will be contacted. Intercity Packers is an equal opportunity employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people. All qualified applicants and employees will receive consideration for employment or in terms or conditions of employment without regard to any enumerated or analogous grounds of discrimination including race religious beliefs colour gender gender identity gender expression physical disability mental disability age ancestry place of origin marital status source of income family status sexual orientation or status as a qualified individual with disability.

If you require reasonable accommodation for any part of the application or hiring process due to a disability please submit your request to and use the words Accommodation Request in your subject line.