Sheppard Pratts Baltimore/Washington Campus located in the heart of Maryland makes it easier than ever to access the help and hope that you deserve. With psychiatric urgent care five inpatient units and four day hospitals our new campus offers complete care.
What to expect
Under general supervision performs various clerical duties to ensure accurate patient registration. Interviews patient/representative to obtain data complete forms and enter information into patient registration billing and EMR systems.
Additional responsibilities include:
- Answers phones in a timely and professional manner.
- Serves as one of the first points of contact to patients their families/representatives outside agencies and referrers delivers a high level of customer service.
- Collaborates with other Sheppard Pratt departments in a collegial manner that promotes coordination.
What youll get from us
At Sheppard Pratt you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer:
- A commitment to professional development including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation
- Comprehensive medical dental and vision benefits for benefit eligible positions
- 403b retirement match
- Generous paid-time-off for benefit eligible positions
- Complimentary Employee Assistance Program (EAP)
- Generous mileage reimbursement program
Pay for this position is determined on a number of factors including but not limited to years and level of related experience.
What we need from you
- Work requires strong oral and written communication skills as well as customer relations sufficient to perform admissions registration duties- acquired through a high school education.
- Work requires strong customer service skills and/or admitting registrar experience and the ability to enter and retrieve data using a computer- acquired through one to two years of experience.
- Work requires substantial interpersonal skills to communicate effectively with patients families staff and referral sources sometimes under stressful circumstances.
- Work requires analytical ability sufficient to gather data maintain records and files and handle routine noncomplex administrative details.
- Work requires collecting data managing priorities and entering patient data in computer.
- Must be able to operate photocopier and computer.
- Generally sedentary work but requires standing and walking in order to photocopy file and run errands within and between buildings on grounds.
WHY SHEPPARD PRATT
At Sheppard Pratt we are more than just a workplace. We are a community of healthcare professionals who are dedicated to providing hope and healing to individuals facing lifes challenges. Join us and be a part of a mission that changes lives!