Client Services Team Lead
Client Services Team Lead
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Job Alert
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$ 85000 - 90000
1 Vacancy
Job Description
- Internal opportunity for newly developed role
- Full time position based at Cannon Hill
- Career progression and continue supporting the clients in meaningful way
Endeavour Foundation is one of Australias largest employers of people living with people live and breathe our purpose every day with flexible working great perks and work/life balance. We are dedicated to creating an inclusive culture where our employees can grow learn and do their best purpose is simple: make possibility a reality.
About the role:
The Client Services Team Lead is a key role responsible for ensuring quality enabling services for people we support and frontline service delivery to the Operations Manager Client Services this role is full time hours based at the Endeavour Foundation Support Office in Cannon Hill. You will lead a team of NDIS coordinators and rostering officers as you reshape this role to create better client experiences for the future.
Responsibilities:
- Lead a team that drives quality assurance and compliance with relevant legislation and compliance.
- Optimise workforce and financial sustainability strategies to be implemented effectively.
- Be a recognised subject matter expert that will coach and share knowledge with your peers and broader team across endeavour foundation.
- Be innovative and contribute to business improvement strategies seeking to identify opportunities across the end-to-end client experience cycle.
About you:
- Tertiary qualification in relevant discipline including business (desirable) or community services (desirable).
- Demonstrates high level competence in computer applications i.e. Microsoft Suite of programs relevant to the role to ensure work is completed in a professional accurate and timely manner.
- Be willing to obtain a current National Criminal History check
- Hold or be willing to obtain a positive notice from Disability Services (Yellow Card) and Working with Children Check (Blue card)
Benefits and Perks:
- Salary Package up to$15900of your annual salary tax free and additional$2650for meal and entertainment expenses
- Hybrid working environment WFH flexibility.
- Onsite Parking and Caf in Support Office
- Use your pre-tax income to purchase a new or used car saving on both the purchase price and running costs via a Novated Lease through Salary Packaging.
- Discounts on Corporate Private Health Insurance selected Kia vehicles and white goods at Harvey Norman
- Discounted family gym memberships through Fitness Passport
- Supportive induction and learning opportunities with Reward and Recognition Program
- 6 weeks paid parental leave for primary carer
- Free coaching and counselling through our Employee Assistance Program.
Role Closes: COB Friday 25th July 2025
IntriguedWed love to hear from click applyto submit your application.
Employment Type
Full-Time
