Distinguished, Software Engineer
Distinguished, Software Engineer
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$ 169000 - 338000
1 Vacancy
Job Description
Position Summary...
What youll do...
Job Summary
Walmart is a multi-national people-led tech-powered omnichannel retailer with over 2.2 million associates. At CCaaS Platform were at the forefront of designing and deploying Walmarts next generation Contact Center as a Service (CCaaS) platform. Our mission is to support all business functions while leveraging state-of-the-art AI and GenAI capabilities to enhance agent experience and productivity empower customers with self-service options and reduce average handle time in client-agent interactions.
We are seeking a highly skilled and experienced Distinguished Software Engineer to join our this individual contributor role you will report directly to the Sr. Director of Engineering and GenAI. You will be responsible for leading the development of the multi-tenant Contact Center Platform and innovative Machine Learning and Generative AI systems as well as architecting enterprise-grade microservices and pipelines.
This is an IC role with an expectation to be hands-on coding 80% of the time.
What youll do:
This is a vital role with significant growth prospects. You will have work to do from day one and will be counted on to create opportunities that align with the overall organization goals. Some of the key responsibilities of this role include but are not limited to:
- Providing strategic guidance in system architecture and software development processes.
- Hands-on prototyping researching and constructing mission-critical systems.
- Leading and mentoring teams in the implementation of complex systems fostering a culture of technical excellence and innovation.
- Collaborating with cross-functional teams to drive the continuous improvement of our technology stack and processes.
- Staying abreast of emerging trends and technologies in AI and software engineering advocating for their adoption where appropriate.
- Ensuring the delivery of high-quality scalable and resilient systems that meet business goals and customer needs.
- Participating in code reviews architectural discussions and troubleshooting sessions to ensure the highest standards of development.
- Driving a culture of accountability ownership and inclusivity within the team.
- Designing developing and deploying enterprise-grade LLM-powered intelligent applications.
- Implementing retrieval-augmented generation (RAG) pipelines using vector databases such as Milvus or FAISS to enable deep integration with Walmarts knowledge ecosystem.
- Acting as a platform enabler and technical collaborator working closely with Data Scientists Software Engineers Product Managers and MLOps/DevOps teams to streamline model deployment monitoring and lifecycle management.
What youll bring:
Some of the skills needed for this role include but are not limited to:
- Expert-level proficiency in programming languages such as Python or Java with a strong track record of delivering high-performance production-grade code for machine learning applications.
- Proven experience designing developing and operationalizing end-to-end ML systems including data ingestion feature engineering model training deployment and monitoring.
- Deep experience in Linux-based development environments along with containerization using Docker and orchestration with Kubernetes for scalable ML service deployment.
- Hands-on experience working with cloud platforms like Google Cloud Platform (GCP) or Microsoft Azure with familiarity in their AI/ML tools infrastructure components and DevOps ecosystems.
- Proficiency in building and scaling API-based services and distributed systems and in managing workflows using tools such as Apache Airflow or similar orchestration frameworks.
- Strong working knowledge of SQL and modern data engineering practices enabling seamless integration of ML pipelines with batch and streaming data sources.
- Proficient in version control with Git and experienced in collaborating within agile cross-functional software teams.
- A deep grasp of software engineering best practices including API design automated testing CI/CD pipelines and observability for ML-driven systems.
- Clear and confident communication skills with the ability to understand cross-functional requirements and translate them into scalable technical solutions.
- 12 years of industry experience with a demonstrated ability to take ownership of complex projects and deliver impactful AI/ML solutions from concept to production.
- A mindset grounded in intellectual curiosity with a passion for MLOps cloud-native technologies and driving innovation in scalable AI infrastructure.
For information about PTO see Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sams Club facilities. Programs range from high school completion to bachelors degrees including English Language Learning and short-form certificates. Tuition books and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility see . Outlined below are the required minimum qualifications for this position. If none are listed there are no minimum qualifications. Outlined below are the optional preferred qualifications for this position. If none are listed there are no preferred qualifications.Minimum Qualifications...
Option 2: 8 years experience in software engineering or related area.Preferred Qualifications...
Primary Location...
2501 Se J St Ste A Bentonville AR 72716-3724 United States of America
Employment Type
Full-Time
