IT Help Desk Technician
IT Help Desk Technician
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Salary Not Disclosed
1 Vacancy
Job Description
Looking for your chance to make a real impact
Firespring Nebraskas first Certified B Corporation is looking for an amazing human to join our team. Were known for providing marketing printing and strategic guidance to thousands of brands businesses and nonprofits in all 50 states and all over the world. Our mission is to accelerate client prosperity so we collectively do more good.
Please let us know if this position sounds like your dream job.
Job Description
How do you know youre the perfect fit as one of our Tier 1 IT Help Desk Technicians You simply love technology and helping others with their problems. Youre all about being the go-to problem solver who figures out new ways to make stuff work better.
As a member of Firesprings IT team youll be expected to work closely with all departments across the company finding innovative ways for our team members to fix their computer problems and work more efficiently. At Firespring IT goes beyond installing software and fixing error messages. We thrive on finding new and creative ways to solve our companys technical challenges and we promise every day will present you with a new puzzle.
We understand no one knows everything. What matters most is your curiosity your willingness to learn and your drive to grow.
Still interested Read on.
Tasks & Responsibilities
- Troubleshoot and fix computers printers and other technical resources. If it plugs into the wall and its not working then youre the person we will call.
- Build and deploy computers and track IT inventory and assets.
- Good understanding of client-server concepts will be needed to help manage and maintain various server applications.
- Assist in setting up and managing switches firewalls and wireless networks.
- Work closely with vendors and build relationships with our technical partners.
Qualifications
- A combination of at least 1-2 years of experience and/or education in desktop support networking and/or Salesforce or database administration.
- Youre a problem solver. Nothing pushes your buttons quite like pushing the right buttons to fix something that was broken.
- Technology you dont understand doesnt intimidate you. Instead youre compelled to master it.
- You can help somebody with their Mac as easily as you can their PC.
- You understand enough about networking to know its all just 1s and 0s.
- While installing and upgrading software is part of your day the real fun is in helping people use it.
Compensation and Benefits
- SalaryYou dont need to go to the grocery store to bring home the bacon. We reward candidates who wow us by offering competitive pay
- Hours40 hrs flexibility required.
- 401(k)Your parents preached about the importance of saving. Now were helping you get it done. Firespring provides professional financial advisors who will help you make a plan and guide your investments.
- FunMillions of people go to work punch the clock from 8 to 5 and hate every moment of it. Thats not the case here. We prioritize loving your experience here and have a group of people dedicated to creating activities inside and outside the office. To put it mildly were serious about having funand it reflects in our work and the relationships too.
- Miscellaneous BenefitsNot all benefits are about the Benjamins baby. Some of the things youll enjoy while working here include unlimited soft drinks tea and beer. Dress code We want you to have personal freedomjust stick to the general guidelines of your role and you be you.
Ready to come aboard Lets make this happen.
While we genuinely appreciate your interest in employment with Firespring we can only respond to the most qualified candidates.
Firespring is an EEO/AA employer.
Required Experience:
IC
Employment Type
Full-Time
