Director of Variable Operations Support
Director of Variable Operations Support
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Job Description
Holman is a family-owned global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving Whats Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated and creating positive rewarding relationships all around.
The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.
Holman is currently accepting applications for the position of Director- Variable Operations
Primary Tasks:
- Provide guidance analytics and accountability for: Pre-Owned Pricing Pre-Owned Acquisition Trade-In Appraisal Optimization Reconditioning Optimization New Car Inventory Analytics and Service Loaner Optimization.
- Drive opportunities to grow both our New & Pre-Owned Retail business and improve profitability.
- Provide guidance and collaboration to RVPs Regional Aftersales Directors and store leadership to ensure operation efficiency including store specific improvement strategic implementation and best practice sharing.
- Actively support all of Holmans standardized policies and processes throughout the operations.
- Actively assist in the development and/or mentorship of Dealership Operations Managers Team Leads and Supervisors.
- Support the Inventory Management Team by providing ongoing In-Store training support of the store operational teams with efficiency opportunities and observational insights to ensure maximum returns on our investments.
- Conduct in-store observation audits to ensure compliance of the Holman Pre-Owned Playbook and provide recommendations and strategies to obtain best practice level performance.
- Prepare and organize internal/external reviews including presentations when required to the Dealership Operations and Executive Leadership Teams.
- Conduct any Ad Hoc special projects per Vice-President of Inventory Optimization request
- Monitor KPIs and identify opportunities to improve and identify areas of concern
- Compile and organize monthly reporting packages for Leadership Team presentations
- Field and address inquiries and questions on various KPIs metrics and procedures from the Dealership Operations Teams.
- Ad-hoc analysis and reporting to support the business.
- Perform all other duties and special projects as assigned.
Education and/or Training:
- Bachelors degree or equivalent work experience is required.
- Proficient in various desktop tools including MS Office programs (i.e. Outlook Excel Word PowerPoint Visio Sharepoint)
Relevant Work Experience:
- 5 years experience at leadership level with multiple levels of reporting relationships strongly preferred.
- 5 years of dealership experience in various aspects of both the variable and fixed operations (which may include sales advisor F & I consultant New Sales manager Pre-Owned Sales manager or similar related work experience.
#LI-BW1
At Holman we exist to provide rewarding careers and better lives for employees and their families. We hire train empower and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better we have to do better and to do better we must know better. Thats why we are listening open to learning new things about ourselves and each other. We will never stop striving for improved diversity equity and inclusion because we are successful together when we feel trusted and supported. Its The Holman Way.
At Holman your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family Holman is proud to offer you the benefits you deserve; including protection against illness disability loss of work or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):
- Health Insurance
- Vision Insurance
- Dental Insurance
- Life and Disability Insurance
- Flexible Spending and Health Savings Accounts
- 401(k) plan with Company Match
- Paid Time Off (PTO)
- Paid Holidays Bereavement and Jury Duty
Benefits:
Regular Full-Time
We offer excellent benefits including health vision dental life and disability insurance and 401(k) with company match. Our time off benefits include Paid Time Off (PTO) paid holidays bereavement and jury addition we offer paid pregnancy and parental leave and supplemental paid military leave to eligible employees.
Click here for Washington State benefit information.
Temporary or Part-Time
In geographic areas with statutory paid sick leave part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.
Click here for Washington State benefit information.
Equal Opportunity Employment and Accommodations:
Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
If you are a person with a disability needing assistance with the application process please contact
This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Required Experience:
Director
Employment Type
Full-Time
