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1 Vacancy
Your Company:
As the Nonprofit Marketing Platform trusted by over 1300 nonprofits Feathr is purpose-built to help our customers unlock more results time and confidence.
Feathrs software marketing platform equips nonprofits with the tools they need to build purposeful connections with their community and grow impact with confidence.
Were working on building an amazing culture at Feathr where amazing people (like you) can do their best work. If youre ready to grow and help the helpers youve come to the right place.
But hey dont take our word for it. Hear what current and former Flockers have to say about their experience.
Compensation: $58000 base and up to an $8500 bonus potential.
Benefits: Health dental vision Summr and Wintr breaks paid vacation Unlimited sick time
Your Work:
As a Senior Digital Campaign Manager at Feathr you will oversee the execution of multiple digital marketing campaigns from start to finish ensuring that each project aligns with customer goals and delivers measurable this fast-paced role youll manage customer relationships coordinate with creative teams and use data to optimize campaign performance. Your ability to troubleshoot issues manage timelines and communicate effectively will be key to driving customer success. This role requires a strong blend of project management customer support and digital marketing expertise.
Your Experience:
3 years of experience in project management customer support or digital marketing (or 1 years with a relevant degree)
Proven experience troubleshooting and diagnosing issues in a professional environment
Demonstrated ability to own and manage projects from start to finish
Strong software proficiency and ability to maximize technology use
Your Qualities:
Data-Driven: You excel at reviewing and analyzing data turning metrics into actionable insights and making clear data-supported recommendations.
Organized & Time Management Skills: You thrive in deadline-driven environments managing multiple priorities effectively.
Positive Attitude: In a fast-paced and unpredictable setting you remain solution-focused and look for ways to improve processes and products.
Self-Starter: You proactively identify challenges rally resources and provide solutions all while being unafraid to ask questions.
Collaborative: You communicate effectively and work well with colleagues across functions to solve problems.
Adaptable: You can quickly pivot when faced with unexpected changes maintaining focus and momentum without delay.
Excellent Communication: You deliver clear concise and compelling communication tailored to your audience.
Your Day:
Autonomously manage customer relationships in a high-pressure fast-paced environment.
Collaborate with designers to coordinate the creation of landing pages banners and email campaigns.
Analyze and report on campaign data presenting cohesive insights and recommendations.
Optimize campaigns to ensure they meet or exceed client goals.
Troubleshoot technical issues in collaboration with the support team.
Manage customer projects from inception to completion using tools like Asana GSuite PlanHat and Salesforce.
Communicate regularly with customers to ensure deliverables are completed and expectations are met.
Contribute innovative ideas in meetings and support experiments to test new customer segments use cases best practices and processes.
Metrics & Performance:
Manage 60-80 customer flights
Responsible for renewing service dollars within your portfolio working toward department-assigned retention goals that are updated quarterly in alignment with company objectives.
Note: This job description is not exhaustive and may evolve based on business needs. Duties responsibilities and activities may change at any time with or without notice.
Compensation:
Starting salary for this position is $58000 depending on experience and credentials plus up to an additional $8500 bonus annually based on departmental goals.
In addition youll receive health/dental/vision insurance and other benefits like a professional development budget office food and social events not to mention being a part of a supportive and motivated professional managed services team.
Location:
This position is remote for candidates located within the United States with preference given to those who reside in the Eastern or Central time zones. There is also an option to work from our headquarters in Gainesville FL. If you arent familiar Gainesville is a hip mid-sized city with a highly innovative population and an attainable standard of living.
Interview Process:
As a part of our commitment to creating a fair equitable and positive interview experience for all candidates we offer full transparency of our interview stages to give applicants an idea of the time and effort involved. Additionally each interview stage consists of standardized questions and rubrics with a scoring system to ensure a consistent and fair assessment practice of all candidates.
HR Information Screen - The Talent Acquisition Team will invite candidates that move forward to a 20-30 minute virtual interview. This conversation will be focused on relevant work experience compensation role overview and answering any questions the candidate has.
Work Assignment - Candidates will be given a work assignment prompt to complete a project that is relevant to the work they can expect in the role.
Panel Interview - 1 hour interview with two to three key members of the team. This interview will dive deeper into the role technical knowledge and requirements of the position. You will also utilize this time to review any questions related to your work assignment.
Reference Check - Candidates being considered for this role will be asked to provide three professional references.
Offer - The Talent Acquisition Team will reach out with the details of the offer to discuss with the candidate.
This is also the opportunity for candidates to provide any additional information or context if there are concerns surrounding their background check. Feathr believes candidates that have made it to this point in the interview process are truly talented individuals and so we are open to dialoguing background screens before turning away candidates that have consistently excelled through the interview process.
Interviewing at Feathr
Weve prepared a comprehensive candidate resource that provides valuable insights and tips for interviewing at Feathr. It covers everything from common interview questions to helpful advice on how to make the most of your interview experience with us. Access the resource here.
We encourage all applicants to take advantage of this resource to help prepare for their interviews and gain a deeper understanding of what to expect when applying to join our Flock.
Accommodations
If you require accommodations or assistance during the application or interview process due to a disability please submit a request via this Candidate Reasonable Accommodation Request Form.
Benefits & Perks
We love our Flock and the work they do! But lets be honest life isnt just about work. So we created a perks and benefits package that aims to help our team grow by including their wellness families passions and personal time.
Full vision and dental 99% health insurance
Flexible Work Schedule
Unlimited sick time for when you need to take care of your physical or mental health
Vacation Time
Extended Summr Wintr Breaks
Parental Leave
Wellness Reimbursement Credit
Home Office Stipend
Professional Development Budget
Team hangouts and events
Culture:
Feathr defines culture as the secret sauce that makes our flock members want to come to work everyday and do their best work. Like every company we have an acronym that conveys the most important aspects of the culture we strive to have.
Practicality: Progress Over Perfection
Ambition: When Feathr wins We all win
Candor: Better communication Better results
Trust: Assume the best Share openly
Service: We exist to fix
This acronym is only as useful as the integrity of the people who reference it and believe in it. Every person at Feathr will face challenges the most important quality is a commitment to work through those challenges with self-awareness and honesty.
Feathr is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees. So however you identify and whatever background you bring with you if you think youd drive value in this position please apply.
Required Experience:
Manager
Full-Time