Ascension Management a leading direct marketing firm based in Jersey City is hiring Sales Enrollment Agents for General Telecommunications. This entry-level role is ideal for motivated detail-oriented individuals eager to start a rewarding career. Youll engage directly with customers guiding them through a clear accurate and positive enrollment process for essential communication and entertainment services.
As a Sales Enrollment Agent youll be responsible for engaging customers and guiding them through the full enrollment process for essential communication and entertainment services. Sales Enrollment Agents play a vital role in identifying customer needs offering customized solutions and ensuring accurate efficient service activation.
What Youll Be Doing as a Sales Enrollment Agent
- Engage directly with residential customers in assigned areas to promote and enroll them in telecommunications services.
- Conduct personalized consultations to assess customer needs and recommend internet wireless voice and entertainment solutions.
- Deliver engaging presentations that communicate service features benefits and value propositions.
- Oversee the full sales and enrollment process including gathering customer information completing applications and obtaining signatures.
- Ensure all transactions and data entries are accurate complete and compliant with company policies and telecom regulations.
- Respond to customer inquiries and objections professionally providing clear and helpful guidance throughout the process.
- Perform initial account setup and assist with service activation as part of the enrollment workflow.
- Maintain detailed confidential records of customer interactions enrollments and sales activity using CRM tools.
- Consistently meet or exceed individual sales targets while ensuring enrollment accuracy and customer satisfaction.
What Were Looking For in a Sales Enrollment Agent
- High School Diploma or GED required; some college coursework or a degree in Business Sales or a related field is a strong plus.
- Must be at least 18 years old and legally authorized to work in the U.S.
- 02 years of experience in direct sales retail customer service or other client-facing roles involving sales and administrative tasks; full training provided.
- Outstanding verbal communication skills with the ability to engage a diverse range of customers clearly persuasively and empathetically.
- Strong attention to detail and organizational skills to ensure accurate data entry and efficient process execution.
- Demonstrated active listening and a proactive problem-solving mindset focused on closing sales and completing enrollments flawlessly.
- Results-driven and compliance-focused with a strong work ethic and commitment to accuracy.
- Comfortable using tablets smartphones and other digital tools; open to learning CRM and enrollment platforms.
Qualities That Set You Apart as a Sales Enrollment Agent
- Youre a natural closer who also prides yourself on perfect execution and attention to detail.
- You possess an infectious enthusiasm for connecting people with great services.
- You thrive in direct face-to-face interactions building trust and rapport quickly.
- Youre meticulous in ensuring every form is filled out correctly and every detail is spot on.
- Youre driven by both achieving sales goals and seeing a seamless customer journey from start to finish.
- Youre resilient learning from every interaction and continuously refining your dual sales and enrollment approach.
- You are passionate about making technology accessible and easy for everyone.
Required Experience:
Junior IC