Dynamics 365 CRM Business AnalystÂ
Dynamics 365 CRM Business AnalystÂ
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Salary Not Disclosed
1 Vacancy
Job Description
Dynamics 365 CRM Business Analyst
Skills:
- Enhance customer relationships by analyzing data optimizing CRM system improving business processes
- Bridge gap between technical and business users
- Ensure solution aligns with business requirements
- Work with business users to understand requirements
Responsibilities:
- Conduct Microsoft Dynamics CRM configuration changes including Workflow fields page layouts record types custom settings dashboards and reports
- Ability to communicate (verbal and written) with Microsoft Dynamics business users to understand system requirements and organizational processes
- Communicate with the users to determine problems or design requirements
- Design develop and maintain the overall architecture of Microsoft Dynamics CRM based applications for internal users
- Troubleshoot problems and provide solutions
- Conduct ongoing research on latest Microsoft Dynamics CRM technologies
- Participate in understanding the productivity gain utilizing Microsoft Dynamics CRM technology and calculate the return on investment.
- Review and/or prepare system documentation in accordance to the Microsoft Dynamics CRM process
- Assist in enforcement of project deadlines schedules and methodologies
- Work closely with Quality Assurance team to review testing results or issues
Qualifications:
- Previous Microsoft Dynamics CRM experience
- Knowledge of Power Apps or ability to learn other programming languages supported by Microsoft Dynamics 365
- Strong communication skills with the ability to communicate with both the business community and the technical community
- Strong analytical skills self-motivation and attention to detail along with an aptitude to excel in technology transformation projects
- Ability to work with external (vendor) customers
- Understanding of general banking operation principles programming logic/processes Jira Agile methodology and querying tools
- Team oriented and possess a continuous improvement mindset
Pi-square technologies is a Michigan (USA) Headquartered Automotive Embedded Engineering Services company Synergy Partner for major OEMs and Tier 1s and their implementation partners in Automotive Embedded Product Development Projects Requirements Analysis Software Design Software Implementation Efficient Build Release Process and turnkey software V & V Services. We have more than 20 years of industry expertise with specialization in the latest cutting-edge automotive technologies such as Infotainment connected vehicles Cyber security OTA and Advanced Safety/ Body electronics.
Employment Type
Full-time
