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Senior AssociateJob Description & Summary
At PwC our people in business application consulting specialise in consulting services for a variety of business applications helping clients optimise operational efficiency. These individuals analyse client needs implement software solutions and provide training and support for seamless integration and utilisation of business applications enabling clients to achieve their strategic objectives.Focused on relationships you are building meaningful client connections and learning how to manage and inspire others. Navigating increasingly complex situations you are growing your personal brand deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients and to deliver quality. Embracing increased ambiguity you are comfortable when the path forward isnt clear you ask questions and you use these moments as opportunities to grow.
Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:
AES SAP EAM
Senior Associate
Operate
Job Summary -
At PwC we relentlessly focus on working with our clients to bring the power of technology and humans
together and create simple yet powerful solutions. We imagine a day when our clients can simply focus on
their business knowing that they have a trusted partner for their IT needs. Every day we are motivated
and passionate about making our clients better.
Within our Managed Services platform PwC delivers integrated services and solutions that are grounded
in deep industry experience and powered by the talent that you would expect from the PwC brand. The
PwC Managed Services platform delivers scalable solutions that add greater value to our clients
enterprise through technology and human-enabled experiences. Our team of highly-skilled and trained
global professionals combined with the use of the latest advancements in technology and process allows
us to provide effective and efficient outcomes. With PwCs Managed Services our clients are able to focus
on accelerating their priorities including optimizing operations and accelerating outcomes. PwC brings a
consultative first approach to operations leveraging our deep industry insights combined with world class
talent and assets to enable transformational journeys that drive sustained client outcomes. Our clients
need flexible access to world class business and technology capabilities that keep pace with todays
dynamic business environment.
Within our global Managed Services platform we provide Application Evolution Services (formerly
Application Managed Services) where we focus more so on the evolution of our clients applications and
cloud portfolio. Our focus is to empower our clients to navigate and capture the value of their application
portfolio while cost-effectively operating and protecting their solutions. We do this so that our clients can
focus on what matters most to your business: accelerating growth that is dynamic efficient and
cost-effective.
As a member of our Application Evolution Services (AES) team we are looking for candidates who thrive
working in a high-paced work environment capable of working on a mix of critical Application Evolution
Service offerings and engagement including help desk support enhancement and optimization work as
well as strategic roadmap and advisory level work. It will also be key to lend experience and effort in
helping win and support customer engagements from not only a technical perspective but also a
relationship perspective.
Minimum Degree Required (BQ) *: BE / B Tech / ME / M Tech / MBA / / B. Com / BBA
Required Field(s) of Study (BQ):
Preferred Field(s) of Study:
Minimum Year(s) of Experience (BQ) *: 6-10 years of experience
Certification(s) Preferred:
Preferred Knowledge/Skills *:
General skill set:
AES SAP EAM
Senior Associate
Operate
As a Senior Associate youll work as part of a team of problem solvers helping to solve complex business
issues from strategy to execution. PwC Professional skills and responsibilities for this management level
include but are not limited to:
Use feedback and reflection to develop self-awareness personal strengths and address
development areas.
Proven track record as an SME in chosen domain.
Ability to come up with Client POC/POV for integrating/increasing adoption of emerging Tech.
like Blockchain AI et al with the product platform they are associated with.
Mentor Junior resources within the team conduct KSS and lessons learnt.
Flexible to work in stretch opportunities/assignments.
Demonstrate critical thinking and the ability to bring order to unstructured problems.
Ticket Quality and deliverables review.
Status Reporting for the project.
Adherence to SLAs experience in incident management change management and problem
management.
Review your work and that of others for quality accuracy and relevance.
Know how and when to use tools available for a given situation and can explain the reasons for
this choice.
Seek and embrace opportunities which give exposure to different situations environments and
perspectives.
Use straightforward communication in a structured way when influencing and connecting with
others.
Able to read situations and modify behavior to build quality relationships.
Uphold the firms code of ethics and business conduct.
Demonstrate leadership capabilities by working with clients directly and leading the engagement.
Work in a team environment that includes client interactions workstream management and
cross-team collaboration.
Good Team player. Take up cross competency work and contribute to COE activities.
Escalation/Risk management.
Strong Knowledge in:
Understand client requirements provide solutions functional specifications and implement
technical components accordingly.
Ability to create Technical Design Documents (TDD) and Unit Test documents for the technical
solutions being implemented.
Excellent Communication analytical and Interpersonal skills as a Consultant and play a role of
team lead.
In addition to the above the candidate should have been involved in the following during the life
cycle of SAP Support project.
Unit Testing Integration Testing
User Support activities
Exposure to ASAP and other structured ITIL methodologies
Regularly interact with the onsite team/client
Provide status updates in daily/weekly conference calls
Maintain cordial relationship with onsite team/client
Strong Knowledge in
Managing Technical Objects
Equipments Functional Locations Bill of Materials etc
Material and Serial Number combination
AES SAP EAM
Senior Associate
Operate
Warranties
Work centers classes and characteristics
Installed base
Measurement Point and documents
Notifications and its processing
Work Order Management
Capacity requirements planning
Preventive maintenance
Task lists
Maintenance Items
Maintenance Plans
Work clearance Management
Workflow in EAM & PM
Standard reports usage.
Familiarity on the basic business processes with the following Functional Areas:
Task lists
Maintenance Items
Maintenance Plans
Preferred Skills:
SAP Certification on PM Module
Used Solution Manager in the implementation
Basic knowledge on ABAP
ITIL 4 Foundation Certification
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Bill of Materials (BOM) Communication Cost Efficiency Cost Management Creativity Data-Driven Insights Data Modeling Data Modeling System Support Demand Forecasting Demand Planning Embracing Change Emotional Regulation Empathy Inclusion Intellectual Curiosity Inventory Management Lead Time Reduction Learning Agility Operational Excellence Operations Processes Optimism 22 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship
NoGovernment Clearance Required
NoJob Posting End Date
Required Experience:
Senior IC
Full-Time