Program Assistant
Program Assistant
Posted on :
24-07-2025
Employer Active
1 Vacancy
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Monthly Salary
$ 45747 - 50831
Vacancy
1 Vacancy
Posted on :
24-07-2025
Job Description
Position Summary
This position may be eligible for a hybrid work arrangement that may include a partially remote work location consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station. This position will perform a variety of work functions primarily to include: Process and track payment requests consultant payments subcontractor invoices gift cards memberships etc. and regular bookkeeping activities. Make travel arrangements prepare faculty staff and student interns travel requests and expense reports and reconcile faculty and staffs travel and expense cards transactions. Handle training logistics for FCRP child welfare and consulting training events This includes: data entry locating training sites event planning assisting with financial processing utilizing computer software tools of data tracking reporting and analysis and as assigned assisting in special projects. Based on in-depth knowledge of the organizations training program policies and procedures as well as of the training information system this position is responsible for processing registrations and resolving and anticipating problems with registrations demands and provide recommendations for solutions. This position is responsible for daily written and verbal communication with clients and public users of training information system database. The number of clients as an audience for written and verbal communication about training policies and procedures has doubled. Serve as front line contact for the FCRP program conveying information and problem-solving in person and via telephone/electronic means to individuals and groups including faculty staff stakeholders and state funders. Provides verbally and in writing explanations of program and procedural information to faculty staff training participants and others. Contacts training participants vendors and others to provide or obtain information. Again in order to serve this client population the person in this position must have in-depth knowledge of the curriculum offered and the organizations policies and procedures. Four thousand (4000) of these clients register for yearly 100 training events. The number of clients is expected to continue to increase. New responsibilities include managing conference room schedule and providing orientation to meeting attendees on how to use communication equipment. In addition based on extensive knowledge of the child welfare training system database this position will compile training statistics (e.g. training location attendance frequency) for reports and in preparation of training calendar meetings. The person in this position will continue to actively participate in training calendar meetings. Compose professional clear concise and grammatically correct information through email and other written correspondence directed to individuals and groups including clients faculty staff training participants stakeholders and state funders. This includes verbal written and electronic communication with professional entities as well as the Schools Business Office Information Technology Facilities Services NC Division of Social Services and 100 county Department of Social Services. Carefully proofreads and edits work prior to sending. Selects understands and fully applies features of a variety of software programs office tools and equipment and training system databases. A new responsibility includes monitoring reviewing and editing the written content of FCRP website and other social media outlets (e.g. LinkedIn Instagram Facebook). Work requires knowledge of policies procedures and information systems in order to communicate and process information. Range of duties include verifying data report writing summarizing and reconciling information record management data collection compilation and analysis of training evaluations and compilation of data for statewide training information system. This position is a full-time hybrid role requiring at least 3 days per week in-person attendance.
Required Qualifications Competencies And Experience
Excellent communications skills both verbal and written are required. The person in this position needs strong customer service skills and ability to work as part of a team. Must possess excellent skills using Microsoft Office Suite software tools including Outlook Word Excel and PowerPoint. The applicant must demonstrate effective communication and interpersonal skills and the ability to work well with both technical and non-technical staff and students. The person in this position must be organized and detailed-oriented. The person in this position should be self-starter able to manage time and work independently. Ability to multi-task and to identify priorities in order to meet deadlines.
Preferred Qualifications Competencies And Experience
Experience using learning management systems and tracking database systems. Experience in business and records administration and financial management. Effective decision-making communication planning and organizational skills.
Work Schedule
Monday-Friday 8:00AM-5:00PM
This position may be eligible for a hybrid work arrangement that may include a partially remote work location consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station. This position will perform a variety of work functions primarily to include: Process and track payment requests consultant payments subcontractor invoices gift cards memberships etc. and regular bookkeeping activities. Make travel arrangements prepare faculty staff and student interns travel requests and expense reports and reconcile faculty and staffs travel and expense cards transactions. Handle training logistics for FCRP child welfare and consulting training events This includes: data entry locating training sites event planning assisting with financial processing utilizing computer software tools of data tracking reporting and analysis and as assigned assisting in special projects. Based on in-depth knowledge of the organizations training program policies and procedures as well as of the training information system this position is responsible for processing registrations and resolving and anticipating problems with registrations demands and provide recommendations for solutions. This position is responsible for daily written and verbal communication with clients and public users of training information system database. The number of clients as an audience for written and verbal communication about training policies and procedures has doubled. Serve as front line contact for the FCRP program conveying information and problem-solving in person and via telephone/electronic means to individuals and groups including faculty staff stakeholders and state funders. Provides verbally and in writing explanations of program and procedural information to faculty staff training participants and others. Contacts training participants vendors and others to provide or obtain information. Again in order to serve this client population the person in this position must have in-depth knowledge of the curriculum offered and the organizations policies and procedures. Four thousand (4000) of these clients register for yearly 100 training events. The number of clients is expected to continue to increase. New responsibilities include managing conference room schedule and providing orientation to meeting attendees on how to use communication equipment. In addition based on extensive knowledge of the child welfare training system database this position will compile training statistics (e.g. training location attendance frequency) for reports and in preparation of training calendar meetings. The person in this position will continue to actively participate in training calendar meetings. Compose professional clear concise and grammatically correct information through email and other written correspondence directed to individuals and groups including clients faculty staff training participants stakeholders and state funders. This includes verbal written and electronic communication with professional entities as well as the Schools Business Office Information Technology Facilities Services NC Division of Social Services and 100 county Department of Social Services. Carefully proofreads and edits work prior to sending. Selects understands and fully applies features of a variety of software programs office tools and equipment and training system databases. A new responsibility includes monitoring reviewing and editing the written content of FCRP website and other social media outlets (e.g. LinkedIn Instagram Facebook). Work requires knowledge of policies procedures and information systems in order to communicate and process information. Range of duties include verifying data report writing summarizing and reconciling information record management data collection compilation and analysis of training evaluations and compilation of data for statewide training information system. This position is a full-time hybrid role requiring at least 3 days per week in-person attendance.
Required Qualifications Competencies And Experience
Excellent communications skills both verbal and written are required. The person in this position needs strong customer service skills and ability to work as part of a team. Must possess excellent skills using Microsoft Office Suite software tools including Outlook Word Excel and PowerPoint. The applicant must demonstrate effective communication and interpersonal skills and the ability to work well with both technical and non-technical staff and students. The person in this position must be organized and detailed-oriented. The person in this position should be self-starter able to manage time and work independently. Ability to multi-task and to identify priorities in order to meet deadlines.
Preferred Qualifications Competencies And Experience
Experience using learning management systems and tracking database systems. Experience in business and records administration and financial management. Effective decision-making communication planning and organizational skills.
Work Schedule
Monday-Friday 8:00AM-5:00PM
Required Experience:
Staff IC
Employment Type
Full-Time
Key Skills
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