Jr Salesforce Administrator
Jr Salesforce Administrator
Posted on :
24-07-2025
Employer Active
1 Vacancy
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Job Description
Essential Job Functions
- Fully understand support manage Salesforce and Salesforce processes and provide insight into best practices
- Respond to customer support tickets promptly providing concierge-level technical support documenting resolutions to support requests daily and escalating tickets as needed
- Stay up-to-date on the latest releases technologies applications and integrations
- Manage standard and custom objects such as pages fields formulas
- Provide day-to-day end-user support and share best practices and increase Salesforce knowledge across the organization
- Add and update workflows rules formulas and flows to manage standard and custom objects
- Ensure issues are identified tracked reported and resolved within a timely manner
- Assist in the development of training plans materials and documentation for Salesforce users
- Monitor user adoption rates and work with Technology team to respond as needed (additional training sessions communication modifications or other resources)
- Maintain user roles profiles security and access
- Develop and communicate a schedule for future feature releases/enhancements
- Prepare required analytical reports/dashboards to support the user teams
- Develop implement and ensure compliance with Change Management Process
- Make recommendations for enhancements and modifications to improve system performance efficiency internal business process and reporting.
- Responsible for data management including mass updates deletes and extracts in addition to regular de-duping and data clean up
- Support integrations of Salesforce third party applications
- Manage feedback to facilitate data architecture that enables cross departmental data analysis and business needs
- Create and maintain detailed set of instructions and system configuration flowcharts and other documentation as needed
Competencies
- Excellent project management organizational and follow-through skill set
- Excellent verbal and written communication skills
Excellent critical thinking and analytical skills
- Strong problem-solving skills
- Strong technical aptitude comfortable with integrations and writing out business requirements
Core Competencies
- Commitment to Excellence Identify what needs to be accomplished and take action to achieve a standard of excellence beyond job expectations
- Corporate Values Understand embrace and integrate PosiGens corporate values into everyday duties and responsibilities
- Customer Service - Identify and respond to current and future needs by providing excellent service to internal customers (employees)
- Safety and Security Promote a safe work environment for employees
- Teamwork Resourceful team player that builds strengthens and maintains collaborative relationships with others inside or outside the organization
Education/Experience
- Bachelors degree in (e.g. computer science computer/software engineering or similar) and Salesforce Administrator/Developer Certification preferred
- 1-2 years experience of Salesforce org administration
- Strong working knowledge of platform
- Experience with Salesforce Lightning and Lightning App Builder is required
- Experience with Process Builder and Flows is preferred
- Experience with SFDC Data Loader/JitterBit is a plus
- Experience creating and/or updating Visualforce pages is a plus
- Experience with Docusign and Drawloop integrations is a plus
- Experience with Salesforce Extensions for Visual Studio Code is a plus
- Knowledge of Apex programming is a plus
Physical Demands
The physical requirements outlined are essential for performing the core duties of this role.
- Primary responsibilities involve regular speaking listening standing walking using hands to handle or feel objects and reaching with arms.
- Occasionally the role may require sitting climbing balancing stooping kneeling crouching or crawling. Employees must be able to frequently lift and move objects weighing up to 10 pounds and occasionally up to 40 pounds.
- Vision requirements include the ability to focus at close and long distances distinguish colors maintain peripheral awareness perceive depth and make precise focus adjustments.
EEO Statement
PosiGen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin ancestry marital status age physical or mental disability or status as a protected veteran. We also consider for employment qualified applicants with arrest and conviction records consistent with applicable laws. If reasonable accommodation is needed to participate in the job application interview process or onboarding please reach out to or to request an accommodation.
Base Salary
$25 - $30 USD
Required Experience:
Junior IC
Employment Type
Full Time
Key Skills
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