Tam Tennis General Manager
Tam Tennis General Manager
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Job Description
The General Manager oversees all Tam Tennis & Fitness staff programs and day-to-day operations of the facility. This leadership role offers the opportunity to shape an engaging high-quality experience for members and guests alike. The position requires a minimum of 37.5 hours per week primarily Monday through Friday with scheduling flexibility based on program needs.
Leadership & Facility Oversight
- Oversee daily operations of the Tam Tennis & Fitness facility.
- Lead hire train supervise and evaluate all tennis and fitness staff.
- Implement and enforce safety operational and customer service standards.
- Conduct staff meetings and training to ensure consistent performance and service excellence
Program & Membership Management
- Coordinate all tennis and fitness programs and schedules in collaboration with program staff.
- Develop and implement department-specific goals aligned with organizational priorities.
- Manage club membership operations including policies member communication tracking retention and recruitment efforts.
- Oversee registration processes policies and customer experience for all programs
Financial & Administrative Management
- Prepare and manage annual budgets cost analysis and program financials.
- Monitor payroll allocations and staffing efficiencies.
- Order and maintain inventory of supplies equipment and pro shop merchandise.
- Prepare reports data analysis and program evaluations.
Marketing & Community Engagement
- Collaborate on the development of marketing materials program brochures and outreach efforts.
- Work with other departments to create integrated leisure programs and community events.
- Respond to member inquiries and feedback to ensure a positive and responsive environment.
Organizational Involvement
- Attend public board meetings and serve on internal committees as assigned.
- Submit monthly and project-based reports along with recommendations for operational improvements.
- Bachelors degree in Business Administration Recreation Management Sports Management or a related field
- Minimum of two years of supervisory experience preferably in a recreation fitness or sports facility setting
- Demonstrated experience in facility operations program coordination and staff management
- Proven leadership abilities with strong decision-making and team-building skills
- Excellent interpersonal and communication skills with the ability to work collaboratively across departments and with the public
- Proficient in Microsoft Office and recreation management software systems
- Exceptional organizational skills with the ability to manage multiple priorities and meet deadlines
Required Experience:
Director
Employment Type
Full-Time
