SC DHHS Case Manager
SC DHHS Case Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job Details
Description
About Capitol Bridge
Founded in 2012 Capitol Bridge is based in Arlington Virginia and has proven expertiseproviding independent medical reviews records/data management services medical coding administrativestaffingand eligibility reviews.
Job Overview
Capitol Bridge isseekingaCaseManagertojoinour growing team!The Case Manageris a full-time position supporting an important project. The call center is operational between the hours of 8:30am to 5pm Monday to Friday.
To prepare you for this endeavor Capitol Bridge will offer paid comprehensive training that will provide you with the tools and resources toassistwith the highest level of servicesupportand professionalism.
Location:Columbia SC
Start Date: August 11 2025
Pay and Benefits:
- Pay Rate:$18.50/hr
- Medical Dental and Vision benefits available
- 401(k) available with company match
- Paid holidays
- PTO
Job Responsibilities
Conduct outbound calls to applicants to complete necessary documentation and gather relevant information.
Assistapplicants in completing application forms via phone providing guidance and support throughout the process.
Respond to incoming calls from applicants and providers.
Record all pertinent details during calls or communicate via letter to applicantsregardingthe required information and documentation for packet completion.
Assess applicant eligibility duringinitialoutreach conversations.
Provideclear guidance to applicants on how to obtain specific records necessary for their packets.
Reviewsubmittedpackets to ensure the inclusion of all required documentation and information.
Offer assistance toapplicants in collecting necessary documentation includingfacilitatingthree-way calls with their providers or medical records offices.
Utilize the language line toassistapplicants facing language barriers.
Track document requests and verify receipt with provider offices and medical record facilities within the system.
Follow up with applicants and/or providers as needed to request any missing information or records.
Performadditionalrelated duties as assigned
RequiredQualifications
High school diploma or G.E.D. isrequired.
A minimum of one year of experience in a customer service role with measurable performance metrics.
Proficient in computer use including Microsoft Office Suite internet navigation and various systems.
Highly organized with strong prioritization skills.
Proficient in both spoken and written English.
United States citizenship isrequired.
Experience in a call center environment is a plus.
Previousexperience inhealthcare settingsisadvantageous.
Preferred Qualifications
Integrity
Accountability
Cooperative/Team Player
Emotional Intelligence
Empathetic
Adaptive
Foster open communication
Reasonable Accommodation
If yourequirealternative methods of application or screening you must approach the employer directly to request this. To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge skill and/or abilityrequired. Reasonableaccommodationsmay be made to enable individuals with disabilities to perform the essential functions. Other duties may beassigned.
EEO Statement
Capitol Bridge LLC. is an Equal Opportunity Employer. All employment decisions at Capitol Bridge are based on business needs job requirements and individual qualifications without regard to race color religion or belief national social or ethnic origin sex (including pregnancy) age physical mental or sensory disability HIV Status sexual orientation gender identity and/or expression marital civil union or domestic partnership status past or present military service family medical history or genetic information family or parental status or any other status protected by the laws or regulations in the locations where we operate.
Texting Notice
We communicate with applicants by text inadditionto email and phone. If you apply for this position we may text you about this position your application for thepositionor other things relevant tothisjobposition. If we text you and you no longer want us to text you you can opt out at that time.
Required Experience:
Manager
Employment Type
Full-Time
