Service Advisor
Service Advisor
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Job Description
Now Hiring: Service Advisor
Mercedes-Benz of Rochester Rochester MI
Full-Time Position
At Mercedes-Benz of Rochester every employee is absolutely critical to our success. As a premier luxury dealership serving the Rochester Troy and greater Metro Detroit areas were committed to delivering exceptional service and that starts with an exceptional team.
Our rapid growth and fast-paced environment make this an exciting and rewarding place to build a career. We believe happy employees create happy customers and we reward individuals who are ready to work hard stay motivated and represent the Mercedes-Benz brand with pride.
Benefits:
Medical Dental and Vision Insurance
Life Insurance Coverage
401(k) Retirement Plan
Paid Training and Ongoing Development
Employee Discounts
Supportive Team-Oriented Culture
State-of-the-Art Service Facility
What Youll Do:
Oversee the daily operations of the service drive to ensure efficient high-quality customer interactions
Deliver an exceptional customer experience going above and beyond to leave a lasting positive impression
Serve as the primary point of contact for all owner inquiries in person or over the phone
Maximize technician productivity by efficiently distributing work
Ensure the consistent sale of technician time to meet service goals
Communicate clearly and proactively with both customers and team members
What Were Looking For:
Friendly organized and customer-focused personality
Strong communication and time management skills
Demonstrated leadership ability or prior experience managing others
Professional well-groomed appearance
Valid drivers license and clean driving record
Willing to undergo a pre-employment background check and drug screening
Join the Mercedes-Benz Legacy
This is more than a job its a chance to grow your career with a globally respected brand and a locally owned dealership that values excellence teamwork and innovation.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
