Front Desk & Data Entry Specialist
Front Desk & Data Entry Specialist
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Job Description
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Job Opportunity: Front Desk & Data Entry Specialist
Location: Hanscom Air Force Base Massachusetts USA
Start Date: September 30 2025
Schedule: Full-time position
Make a Difference Supporting the Military Community
Are you detail-oriented personable and passionate about helping others Do you thrive in a professional environment where each interaction contributes to mission success If so this position could be the perfect opportunity.
Were seeking a Front Desk & Data Entry Specialist to provide essential administrative support to service members civilians and their families at the Military & Family Readiness Center (M&FRC) at Hanscom Air Force Base. This is more than just a desk jobits a chance to be the welcoming face of a critical support hub.
What Youll Do
Customer Engagement & Front Desk Support
- Greet and assist walk-in clients and telephone callers in a professional and welcoming manner.
- Determine the nature of client needs and direct them to the appropriate M&FRC team member.
- Promote awareness of M&FRC programs and services during client interactions.
- Register clients for M&FRC classes and workshops ensuring accurate and timely communication.
- Coordinate Transition Assistance Program (TAP) sessions and send reminders per program guidelines.
- Enter and maintain data in AFFIRST and other tracking systems.
- Monitor client sign-ins and generate monthly usage reports in the required format.
- Maintain a tidy and organized front desk areaalign chairs restock materials and report any equipment issues.
- Safeguard all government-provided equipment and materials in accordance with established security procedures.
What You Bring
Experience & Skills
- Minimum of 12 months in a customer service or administrative role.
- Strong computer proficiency: Microsoft Office (Word Excel) web-based applications (Edge Chrome) and data entry platforms.
- Excellent verbal and written communication skills.
- Professional demeanor and ability to interact constructively with a diverse clientele.
- Familiarity with military protocol and support systems.
- Understanding of the unique needs of military families and a sensitivity to working within that culture.
- Self-motivated and organized with strong interpersonal and problem-solving skills.
Why Youll Love It Here
- A meaningful role where your work supports those who serve
- Be part of a welcoming mission-driven team
- Opportunity to grow professionally within a unique federal support environment
Ready to Apply
If youre ready to contribute to a team that directly supports the military community we want to hear from you.
Apply now and bring your professionalism purpose and passion to the front lines of support at Hanscom AFB.
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French Consulting is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories consistent with legal requirements.
Required Experience:
Junior IC
Employment Type
Full-Time
