Support Developer
Support Developer
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Salary Not Disclosed
1 Vacancy
Job Description
About the Company
First Line Software is a premier provider of custom software development cloud services and IT consulting. With a global presence and deep expertise in healthcare we build scalable mission-critical solutions that improve patient outcomes and optimize clinical workflows. Our collaborative culture long-term client partnerships and commitment to quality define who we are. We operate across the US Europe and Asia with a strong track record in the healthcare sector.
The Project and Your Role
We are supporting a client that delivers a modern cloud-based healthcare platform used by medical practices to manage clinical workflows patient engagement and revenue operations in one system.
As a Senior Support Developer you will work on routine operational tasks and support the reliability of hospital EHR modules. This includes assisting clinicians maintaining vocabulary updates monitoring application performance and resolving production issues.
Responsibilities
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Provide daily operational support for a live hospital EHR system
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Respond to clinician support requests and investigate production issues
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Monitor platform health via Azure Application Insights; restart services when needed
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Upload and update medical vocabularies (e.g. SNOMED)
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Ensure high availability and responsiveness across microservices
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Collaborate with QA and development teams to triage and resolve system incidents
Your Skills
- .NET Framework 4.8 and .NET Core 6
Azure Functions Azure SQL Database Azure Blob Storage
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Azure DevOps Azure Cache for Redis Application Insights
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PostgreSQL SQL REST APIs microservices architecture
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Basic frontend exposure: React Kendo UI (Telerik)
- Experience working with hospital systems and healthcare workflows
- Familiarity with Australian healthcare standards (e.g. SNOMED-AU HL7 MBS)
- Proactive and reliable in managing support tasks and platform monitoring
- Fluent English communication; Russian language is a plus
- Availability to work in or overlap significantly with Australian time zone
What we can offer
- Our modern stack projects are the right mix of exciting and challenging
- Gain access to our diverse range of training programs courses and certifications;
- Choose your work style - remote on-site or hybrid in one of our stunning offices. We offer the freedom of flexible working hours.
- Enhance your language skills with our corporate English classes
- Work from anywhere and explore the world with our Workation program
Employment Type
Full Time
