Analyze and Drive Growth: Evaluate business performance across core departments by assessing team activity call metrics and identifying growth opportunities.
Monitor Key Metrics: Track and interpret business data spotting trends and significant changes in workflow and client interactions.
Report and Present: Prepare comprehensive reports based on data analysis sharing insights and findings with executives and relevant teams.
Strategic Planning: Contribute to in-house discussions helping to shape the future of the business by identifying strategic objectives and improvement areas.
Implement and Guide: Operate across business units developing plans to implement operational changes effectively and advising teams on products and services.
Support Onboarding: Assist in evaluating onboarding needs and requirements as needed.
Skills:
1-2 years experience in a Data or Business Analyst role.
Strong command of Excel PowerPoint and other MS Office tools.
Bachelors degree ideally in Mathematics Statistics or equivalent.
Fluent English; advanced proficiency in German.
Prior experience in management reporting is advantageous.
Knowledge in creating measurement and optimization flow charts is preferred.
Competitive salary & Annual Performance Bonus
Health Insurance
Potential Salary Increase after successful Probation
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