Purpose The purpose of this role is to actively seek new work and maintain and nurture existing customer relations to increase business for the Company. Specifically this role assists in managing and developing new and existing customer relationships to maintain the business acts as a liaison for internal and external customers to provide a channel of communication and provides market and forecast information to the business unit and company for planning purposes.
Focus & Scope Essential duties and responsibilities i.e. those which are basic necessary and an integral part of the job are indicated below:
Company / Entity
Actively supports the achievement of business unit goals and objectives by staying abreast of and evaluating trends in the industry. Also supports the business units activities to remain focused on short and long range goals customer feedback and continuously strives to improve day-to-day processes and practices.
Establishes promotes and protects Teicherts values including diversity teamwork fair work environment and respect of others in order to maintain a team spirit within the business unit. Works and cooperates with other disciplines across company lines.
Collaborates across business units and strives to build consistent business development practices and procedures and customer service expectations. Ensures policies procedures and standards are adhered to as well as protect the companys interests.
Promotes and protects the community perception of Teichert.
Technical / Specialty Area
Identifies and develops potential lines of business and new customer prospects to assist with creating new business opportunities.
Focuses builds and maintains positive working relationships with external clients A/E representatives and contractors. Relationships result in increased business repeat customers and industry referrals. Communicates company policies procedures and standards.
Gathers and provides market research customer data and feedback for the business units and uses information to make improvements to day-to-day processes and procedures. Assists management on mark up strategies for jobs.
Tracks competitors in the market to identify their work capacity to develop and maintain competitors profiles.
Plans and/or hosts social events to assist in maintaining and developing customer relationships.
Acts as a liaison between internal staff and external customers by attending meetings providing a conduit of information understanding mechanics of the jobs working through possible challenges or pitfalls and may assist in negotiating work. Continuously tracks and updates the customer database to provide vital information for the Company.
Provides timely and accurate post job information to determine customers current and future needs job satisfaction and other critical data for the business units to utilize as a performance measure.
Timely submittal of data for the annual survey that assists in forecasting future business opportunities.
Actively pursues and participates in industry related associations and trade groups as a marketing tool and networking for Teichert.
Assists in achieving a zero injury culture through supporting safety programs and actively participating in appropriate safety meetings and training sessions to maintain a safe healthy work environment and meet corporate safety standards.
Completes internal administrative organization and documentation including project logs files records and reports pertaining to Business Development function. May include post job surveys contributes to written and up-to-date estimating guidelines manuals and policies and procedures.
Relationships Qualifications and Requirements & Competencies
Key Relationships
Reports to:
Regional Manager
Direct reports:
None
External clients:
Developers Builders General Contractors Agencies Owners Engineers Architects Industry and Trade Associations and outside vendors
Internal clients:
Estimating Manager Project Managers Superintendents Estimators Business Development Manager other Business Development Representatives
Role Qualifications & Requirements
Education:
Bachelors degree in Construction Management Civil Engineering Business Administration or equivalent combination of technical training and related experience
Experience & Industry Expertise:
5-10 years experience in business development construction or equivalent combination of technical training and related experience
Specific Job Requirements:
Successful completion of pre-employment drug alcohol and background investigation
Valid Drivers License
Current on all company required safety training
Ability to preserve confidential and proprietary information and successfully avoid conflicts-of-interest
Ability to learn Teicherts processes and procedures of business aspects and customer relations within one to two years of employment
Ability to gather and analyze data and other variables for proposing action plans and forecasting future business
Possesses a strong working knowledge of computers including Microsoft Office with emphasis on spreadsheet applications
Knowledge of companys Standard Operating Policies and Procedures
Occasional overnight travel
Competencies
Relationship Management
Business Acumen
Communications
Organization and Management
People Development
Technology: Microsoft Office
Technical competence in construction
Equipment Used Physical Demands and Work Environment
Equipment Used:
Personal computer telephone pagers
Physical Demands & Work Environment: The physical demands and work environment characteristics are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical: Sitting for long periods of time while at a computer on the telephone or driving to job sites. Job site visits require walking on uneven ground climbing bending stooping crawling in confined or enclosed spaces. Some lifting of materials and equipment up to 50 lbs. Close vision distance vision peripheral vision depth perception and the ability to adjust focus. May work long hours during peak seasons.
Work Environment: Typical office environment with adequate temperatures and lighting low levels of noise. Exposed to the conditions of job sites which can include loud noise dust fumes and extreme weather conditions prevalent at the time. May work various shifts or hours including early mornings dusk or evenings. The employee also attends many social events and or sporting activities with customers.
BASE SALARY RANGE: $140000.00 - $200000.00 The range displayed reflects the range the company reasonable expects to pay for the position. The actual base salary is subject to variation due to the role level geographic location relevant education training or experience among other factors.
Employer Disclosure Statement The above statements and job description is intended to describe the nature and level of work being performed within this job. They are not intended to be an exhaustive list of all responsibilities duties and tasks. Other similar or additional duties are performed as assigned.
Equal Opportunity Employer Teichert and its subsidiaries are proud to be an equal opportunity employer. We do not discriminate against applicants or employees on the basis of age race color sex national origin disability military or veteran status or any other characteristic protected by federal state or local laws.
Applicants with disabilities may be entitled to reasonable accommodation. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the company. If you are an applicant with a disability please inform Robert Maxey () if you need assistance completing any forms or to otherwise participate in the application process.
Notice to Staffing Agencies Teichert Inc. and its subsidiaries (Teichert) will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Teichert including unsolicited resumes sent to a Teichert mailing address fax machine or email address directly to Teichert employees or to Teicherts resume database will be considered Teichert property. Teichert will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Teichert will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. Agencies must obtain advance written approval from Teicherts recruiting function to submit resumes and then only in conjunction with a valid fully-executed contract for service and in response to a specific job opening. Teichert will not pay a fee to any Agency that does not have such agreement in place. Agency agreements will only be valid if in writing and signed by Teicherts Human Resources Representative or his/ her designee. No other Teichert employee is authorized to bind Teichert to any agreement regarding the placement of candidates by Agencies.
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