Lead Data Scientist - Self-Serve SMB Growth
Lead Data Scientist - Self-Serve SMB Growth
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$ 140000 - 225075
1 Vacancy
Job Description
Company Overview
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify peoples lives. With intelligent agreement management Docusign unleashes business-critical data that is trapped inside of documents. Until now these were disconnected from business systems of record costing businesses time money and opportunity. Using Docusigns Intelligent Agreement Management platform companies can create commit and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What youll do
Were looking for a strategic execution-minded Lead Data Scientist to be the data science powerhouse behind DocuSigns transformation from Sales-Led to Self-Serve-Led growth for SMBs. Partnering closely with a cross-functional squad - including Growth Product Management Marketing Sales Strategy & Ops Lifecycle Marketing Engineering and Customer Success - you will expand our self-serve engine to reach and grow Docusign customers through a seamless omni-channel experience.
You will lead strategic analyses and hands-on experimentation to discover validate and scale new ways to drive self-serve acquisition expansion and retention. Youll sit at the center of revenue strategy converting data into product and go-to-market decisions that span analytics product marketing operations and sales.
In this high-impact hands-on position you will lead regular performance readouts design and analyze end-to-end experiments and deliver clear compelling insights that pave the way for a frictionless customer journey. Its an ideal opportunity for a business-minded analytics leader who thrives in cross-functional environments operates as an individual contributor and wants to propel DocuSigns growth trajectory to new heights.
Our ideal candidate combines best-in-class analytical skills a strong strategic mindset with a bias for execution a passion for experimentation and continuous learning and a proven record of turning data into business impact.
This position is an individual contributor role reporting to the Director Growth Analytics.
Responsibility
Set the analytics strategy and roadmap for the SelfServe SMB segment aligning with companywide growth objectives and steering highimpact initiatives
Design implement and analyze experiments (A/B tests causal inference) that inform product and GTM decisions and quantify business impact
Identify growth opportunities and risks proactively using forecasting and scenario modeling to guide resource allocation and prioritization
Translate complex analyses into clear databacked recommendations for senior leadership influencing strategic direction across Growth Product Marketing Sales and Customer Success
Provide regular reporting on key metrics to executive leadership highlighting successes identifying risks and recommending proactive solutions
Apply advanced analytical techniques (e.g. predictive modeling customer segmentation LTV analysis) to understand customer behavior forecast outcomes and inform strategic initiatives
Job Designation
Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a positions job designation depending on business needs and as permitted by local law.
What you bring
Basic
8 years of experience in Analytics Data Science or related roles - ideally spanning growth analytics strategic/consulting analytics or sales-operations analytics in a SaaS environment
Experience with experimentation frameworks (A/B testing causal inference) and strategic analysis
Experience in SQL plus Python or R and with visualization tools such as Tableau Looker or equivalent
Demonstrated ability to distill complex analytical findings into concise actionable recommendations for executive audiences
Proven ability to independently identify growth opportunities and strategically influence cross-functional teams
Preferred
Excellent communication and presentation skills with the ability to present complex data analysis insights and recommendations to senior leadership
Prior partnership with Growth Product Management or GTM leadership influencing strategy through data-driven insights
Experience operating in hybrid self-serve / sales-assisted SaaS business models
MBA MS or PhD in a quantitative discipline (e.g. Statistics Computer Science Economics)
Wage Transparency
Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge skills and experience.
Based on applicable legislation the below details pay ranges in the following locations:
California: $140000.00 - $225075.00 base salary
This role is also eligible for the following:
- Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan which is calculated as a percentage of eligible wages and dependent on company performance.
- Stock: This role is eligible to receive Restricted Stock Units (RSUs).
Global benefits provide options for the following:
- Paid Time Off: earned time off as well as paid company holidays based on region
- Paid Parental Leave: take up to six months off with your child after birth adoption or foster care placement
- Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
- Retirement Plans: select retirement and pension programs with potential for employer contributions
- Learning and Development: options for coaching online courses and education reimbursements
- Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events
Life at DocuSign
Working here
Docusign is committed to building trust and making the world more agreeable for our employees customers and the communities in which we live and work. You can count on us to listen be honest and try our best to do whats right every day. At Docusign everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed to be heard to exchange ideas openly to build lasting relationships and to do the work of their life. Best of all you will be able to feel deep pride in the work you do because your contribution helps us make the world better than we found it. And for that youll be loved by us our customers and the world in which we live.
Accommodation
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation or a religious accommodation during the application process please contact us at .
If you experience any issues concerns or technical difficulties during the application process please get in touch with our Talent organization at for assistance.
States Not Eligible for Employment
This position is not eligible for employment in the following states: Alaska Hawaii Maine Mississippi North Dakota South Dakota Vermont West Virginia and Wyoming.
EEO Statement
Its important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience skill aptitude and a can-do approach. We will not discriminate based on race ethnicity color age sex religion national origin ancestry pregnancy sexual orientation gender identity gender expression genetic information physical or mental disability registered domestic partner status caregiver status marital status veteran or military status or any other legally protected category.
Employment Type
Full-Time
