At GEICO we offer a rewarding career where your ambitions are met with endless possibilities.
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers expectations while making a real impact for our company through our shared purpose.
When you join our company we want you to feel valued supported and proud to work here. Thats why we offer The GEICO Pledge: Great Company Great Culture Great Rewards and Great Careers.
We have an exciting opportunity to join the SIU team as a SIU Field Investigator! As a Senior Field Security Investigator you will conduct investigations of suspected cases of fraud or other illegal activities against the Company including interviewing database inquiries taking statements and locating sources of information and witnesses. Responsibilities include evaluating information to determine its credibility referring and coordinating investigation assignments to outside agencies and providing training and support to all departments in the claims handling process.
Base Salary
$31.26 - $39.70 per hour
Qualifications
- High School Diploma or General Equivalency Diploma
- 3 Years claims adjusting experience or P&C SIU/Fraud Investigation experience or 4 years prior investigative law enforcement (including military) or relevant fraud industry investigation experience
- Experience handling in-person or phone statements from various parties in an investigation in a way that builds GEICOs customer base and promotes customer satisfaction through efficient accurate and courteous interactions
- Ability to gather a broad range of evidence related to an investigation and draw conclusions based on the information collected to the applicable fraud investigation
- Demonstrated ability to organize and prioritize heavy claim volume workloads and stressful situations
- Must be able to always maintain a professional attitude and appearance
- Must be able to document files in a clear concise professional written manner to be understood by customers clients co-workers and other employees of the organization
- Must be able to obtain and maintain a valid drivers license certifications and permits in accordance with state and federal regulations and company and departmental standards
- Must be able to lift and carry materials and equipment and lift them to and from vehicles and carry them up and down steps
- Must be able to climb on off in around and under vehicles including but not limited to RVs and commercial vehicles
- Must be able to exercise caution and awareness of surroundings while performing the essential duties of the position
- Must be able to learn and apply large amount of technical and procedural information
- Knowledge of city state and local regulations legal concepts case law medical treatments and medical terminology
Desired Qualifications
- Current or prior SIU investigations experience working in diverse teams across different SIU job functions
- Experience handling: financial casualty bodily injury workers compensation commercial marine auto property and underwriting fraud investigations
- Ability to handle complex fraud cases and/or rings
- Knowledge on how to use public record systems and/or claims and policy databases to support an investigation
- Ability to work with minimal direct supervision and manage an active case load
- Related professional designations (e.g. CIFI CFE FCLA CPCU etc.)
Working Conditions
- Must utilize personal protective equipment as necessary
- Must be willing to work in indoor and outdoor environments inclement weather in dim or bright light and subject to adverse weather conditions and noise
- The duties of this position are generally performed in the field in an auto repair environment or at a business location under minimum supervision
Equipment and Vehicles (When Assigned)
- Must have and maintain an acceptable driving record according to company policy and a valid state drivers license
- Must be able to drive the assigned vehicle for extended periods of time as needed
- Must be able to utilize laptops Microsoft Office web-based applications cameras hands-free cellular devices and calculators
- Must be able to perform duties in an automobile used as a mobile workstation
Annual Salary
$32.05 - $49.86
The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include but are not limited to the scope and responsibilities of the role the selected candidates work experience education and training the work location as well as market and business considerations.
At this time GEICO will not sponsor a new applicant for employment authorization for this position.
The GEICO Pledge:
Great Company:At GEICO we help our customers through lifes twists and turns. Our mission is to protect people when they need it most and were constantly evolving to stay ahead of their needs.
Were an iconic brand that thrives on innovation exceeding our customers expectations and enabling our collective success. From day one youll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on peoples lives.
Great Careers:We offer a career where you can learn grow and thrive through personalized development programs created with your career and your potential in mind. Youll have access to industry leading training certification assistance career mentorship and coaching with supportive leaders at all levels.
Great Culture:We foster an inclusive culture of shared success rooted in integrity a bias for action and a winning mindset. Grounded by our core values we have an an established culture of caring inclusion and belonging that values different perspectives. Our teams are led by dynamic multi-faceted teams led by supportive leaders driven by performance excellence and unified under a shared purpose.
As part of our culture we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
Great Rewards:We offer compensation and benefits built to enhance your physical well-being mental and emotional health and financial future.
- Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your familys overall well-being.
- Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
- Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
- Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program which offers the ability to work from anywhere in the US for up to four weeks per year.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race color religious creed national origin ancestry age gender pregnancy sexual orientation gender identity marital status familial status disability or genetic information in compliance with applicable federal state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.