Cardio Diag Technician I - FT/Evenings

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional ethical physical and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth dignity and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET Managing Up Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees experiential journeys to ensure strong communication ease of access to information and a seamless experience

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Actively supports the organizations vision fulfills the mission and abides by the I CARE values

• Promotes a positive work environment and contributes to a dynamic team focused work unit that actively helps one another to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner.

• Serves as a patient advocate in preventing/resolving ethical issues. Facilitates interventions to relieve the patients/family spiritual distress.

• Contributes towards improvement of department scores for employee engagement i.e. peer-to-peer accountability.

• Performs diagnostic electrocardiograms (12 lead EKGs) and Holter monitor exams that require precise placement of electrodes to the assigned area for accurate EKG data. Proactively identifies issues and how to address them for optimum results.

• Provides care for the physical needs of patients when conducting the EKG and/or Holter exams. Educates patients on the required care of the monitoring unit and electrode care who require inpatient or outpatient Holter monitoring.

• Provides direct assistance to physicians and other health care team members during diagnostic exams.

• Uses peer-to-peer accountability to contribute towards improving department score for patient satisfaction.

• Identifies changes or abnormalities in EKG morphology when performing exams or processing data. Takes corrective action or communicates immediately when appropriate to proper personnel for the best results.

• Reviews the quality of EKG tracings for the patient care team and interpreting physician.

• Ensures all patient care equipment has had QC performed as required and is in safe working order prior to use. Reports any malfunctions to management and regularly practices preventive maintenance procedures; calls for service if needed.

• Provides accurate and complete documentation of patient procedures. Enters charges at the time service is delivered when applicable.

• Utilizes resources with cost effectiveness and value creation in mind. Self-motivated to independently manage time effectively minimizing incidental overtime and prioritize daily tasks assisting coworkers as needed.

• Participates in departmental projects and shared governance activities activities focused on innovation efficiency or improvement in patient care and activities.

• Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development as a technician.

• Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an ongoing basis.

• High School Diploma or equivalent education (examples include: GED verification of homeschool equivalency partial or full completion of post-secondary education etc.)

• Six months of basic EKG and/or Holter monitor experience highly preferred

• EKG HM- Houston Methodist Electrocardiogram Course (HM) -- For new hires/transfers after 3/1/2025 within 6 months AND
• BLS - Basic Life Support (AHA)

• CET - Certified EKG Technician (NHA) within 18 months OR
• CET - Certified EKG Technician (NPS) within 18 months OR
• CCT - Certified Cardiographic Technician (CCI) within 18 months OR
• ECG - Certified ECG Technician (ACA) within 18 months OR
• EKG - Electrocardiogram Assessment (MedCA) within 18 months OR
• NRCEKG - Nationally Registered Certified EKG Technician (NAHP) within 18 months

• Demonstrates the skills and competencies necessary to safely perform the assigned job determined through ongoing skills and competency assessments

• Sufficient proficiency in speaking reading and writing the English language necessary to perform the essential functions of this job especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients physicians family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

• Possesses basic computer knowledge; operates multiple computer systems to include Hospital / Radiology/ Cardiology Information Systems and Office software to maintain patient and exam documents

• Exhibits strong interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients visitors physicians and co-workers

• Adapts to multiple ongoing priorities with minimal supervision including organizing workflow and actively participating in problem solving

• Must obtain a certification from preferred list within 18 months of hire/transfer

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform No
• Scrubs Yes
• Business professional No
• Other (department approved) No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster Severe Weather Events etc) regardless of selection below.

• On Call* Yes

TRAVEL**
**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area No

Since its founding in 1919 Houston Methodist Hospital has earned worldwide recognition. Houston Methodist Hospital is affiliated with the Weill Medical College of Cornell University and New York-Presbyterian Hospital one of the nations leading centers for medical education and research. In 2020 U.S. News & World ReportnamedHouston Methodist Hospitalto its top ranked Honor Roll for the fourth time and second consecutive year. 2020 also marked the ninth year in a row Houston Methodist Hospital has been named the No. 1 hospital in Texas. Houston Methodist Hospital directs millions of research dollars into patient care and offers the latest innovations in medical surgical and diagnostic techniques. With 952 operating beds 85 operating rooms and over 8000 employees Houston Methodist offers complete care for patients from around the world.

The same high-quality care for which Houston Methodist is known is available at several Emergency Care Centers in Houston and the surrounding areas. These Emergency Care Centers house exam rooms full digital radiography suite low radiation dose 16-slice CT scan ultrasound and a full on-site stat chemistry lab.