Quality Engineering Manager
Quality Engineering Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Position Overview:
Under the direction of the Director of Quality the Manager is responsible for leading a team of Quality Engineers and Technicians to improve product quality through Continuous Improvement Projects Inspection Rework and Refurbishment of products sold by Johnson Health Tech North America. Duties will include managing team members and cost centers to achieve annual KPIs as well as working directly with Field Service Customer Service Operations HQ and Factory teams to enhance quality. The Manager will create SOPs and lead the team to streamline the documentation of defects identify quality trends track root cause analysis create and manage effective corrective actions and coordinate rework efforts to fix issues before they reach customers. Travel both internationally and domestically 6-12 times per year. The Quality Manager is a member of the Product Safety Committee. This role is an in-office role with the expectation of being in the office 5 days a week.
Responsibilities:
Management:
Lead and inspire the team to take ownership and achieve company goals and annual KPIs
Mentor team members and build an empowered team
Foster an atmosphere of growth and improvement
Manage cost centers and budgets
Continuous Improvement:
Establish and manage processes and SOPs to:
o Track Defects
o Analyze Defect Data/Identify Trends
o Identify Root Causes
o Create Effective Corrective Actions
o Rework Products
o Refurbish Products
Travel and Communication:
Travel to customer sites (domestically) and Manufacturing sites (internationally) 6-12 times per year
Communicate with domestic and global teams during non-business hours
Education:
A bachelors degree in an engineering-related field is required
ASQ certification is preferred
Experience:
Minimum of 10 years of experience in manufacturing or quality assurance roles
Minimum 3 years of management/leadership experience
Experience using Six Sigma tools and techniques and leading Continuous Improvement Projects
Experience working with Asia-based teams in Manufacturing R&D and Quality
Preferred:
Experience with Microsoft Dynamics CRM and/or SAP
Proficiency in Office 365 products
Benefits:
We offer an excellent compensation package and team-oriented work environment with growth opportunities. Some of our outstanding benefits include:
Health & Dental Insurance
Company paid Life Insurance
401(k)
Paid Time Off benefits
Product discounts
Wellness programs
#ZR
Required Experience:
Manager
Employment Type
Full-Time
