We invite dynamic and experienced candidates who arepassionate about leadership and operational excellence to apply for an excitingopportunity as a Regional Business Office Manager/Trainer (RegionalField Controller) at Life Care Centers of America. This regionalposition requires the person in this role to oversee our five Skilled NursingFacilities (SNF) in Spokane WA and Northern Idaho.
Life Care Centers of America is a privatelyowned healthcare leader with 47 years of experience. We provide expert skillednursing and rehabilitation services at over 200 locations nationwide.
This is a great opportunity to be part of an organizationthat believes you are our most valuable resource and strives to provide anenvironment where you will thrive grow and feel supported. Enjoy all that thePacific Northwest has to offer - whether its city living or outdoor adventureslike hiking biking fishing boating and more. Join us in the beautifulSpokane area and Northern Idaho!
Position Summary
The Regional Field Controller oversees the financialoperations full cycle billing collections and A/R management cash flowmanagement and payer reimbursement processes to support the Business OfficeManagers at five skilled nursing facilities in accordance with all lawsregulations and LCCA standards. The facilities are in Spokane WA (AlderwoodManor) and in the following Idaho locations: Lewiston Coeur d Alene PostFalls and Sand Point.
To be successful in this position the ideal candidatewill have the following education & experience:
- Experience in a SNF processing A/R including Medicaid Medicare Managed Care insurance and private pay payers
- Healthcare billing A/P collections
- Training others in financial software
Benefits & Perks:
- Medical Dental & Vision Insurance
- Healthcare Flexible Spending Accounts & Healthcare Savings Accounts
- Life AD&D & Disability Insurance
- Paid Time Off including Vacation Sick Leave & Holidays
- 401K Savings Plan
- Student Loan Reimbursement (up to $9000) & Continuing Education Tuition Reimbursement ($3000/Year)
- CEUs BLS and CPR are provided in-house at no cost for applicable employees
- PerkSpot Employee Discount Program
- Employee Assistance Program- LifeMatters... and more
Position Summary
The Regional Field Controller oversees the financial billing cash management and reimbursement processes for facilities throughout assigned region in accordance with all laws regulations and LCCA standards.
Education Experience and Licensure Requirements
- Associates or bachelors degree from accredited college (or equivalent experience).
- Two or more years experience as business office manager.
- Prior supervisory experience.
Specific Job Requirements
- Excellent verbal and written communication skills.
- Willing and able to travel.
- Knowledgeable of business office procedures as well as laws regulations and guidelines pertaining to long term care and specifically billing.
- Plan organize develop implement and interpret programs goals objectives policies and procedures necessary for providing quality financial services.
- Experience with Medicare Medicare and Insurance billing and collections.
- Make independent decisions when circumstances warrant such action
- Knowledgeable of practices and procedures as well as the laws regulations and guidelines governing functions in the post acute care facility
- Implement and interpret the programs goals objectives policies and procedures of the department
- Perform proficiently in all competency areas including but not limited to: patient rights and safety and sanitation
- Maintains professional working relationships with all associates vendors etc.
- Maintains confidentiality of all proprietary and/or confidential information
- Understand and follow company policies including harassment and compliance procedures
- Displays integrity and professionalism by adhering to Life CaresCode of Conductand completes mandatoryCode of Conductand other appropriate compliance training
Essential Functions
- Assist with selection training and support of Business Office Managers.
- Train and support Business Office staff on an ongoing basis in variety of financial software areas (i.e. Net Solutions RFMS ADP).
- Identify report and serve as part of the solution to issues discovered in the Business Office functions.
- Visit assigned facilities at least quarterly to assess business office functions and assist as needed.
- Communicate and function in an interdisciplinary team.
- Train Business office associates billing processes in accordance with all state and federal regulations.
- Exhibit excellent customer service and a positive attitude towards patients
- Assist in the evacuation of patients
- Demonstrate dependable regular attendance
- Concentrate and use reasoning skills and good judgment
- Communicate and function productively on an interdisciplinary team
- Sit stand bend lift push pull stoop walk reach and move intermittently during working hours
- Read write speak and understand the English language
An Equal Opportunity Employer