Manager, Cyber Governance, Training, and Performance

ABOUT THE DEPARTMENT

The University of Southern California (USC) is advancing its cybersecurity posture with a renewed focus on resilience cyber risk management and threat-informed defense. As a world-class research institution USC is building a culture of security that supports its academic and research mission in a rapidly evolving threat landscape.

This role sits within a newly restructured cybersecurity organization thats leading this transformation. Youll join a team focused on scalable proactive defense strategies incident preparedness and operational excellenceworking alongside experts who are deeply committed to service innovation and impact.

If youre driven by purpose thrive in complexity and want to help shape the future of cybersecurity at a leading university we invite you to bring your leadership to the table.

POSITION SUMMARY

As the Manager Cyber Governance Training and Performance you will be an integral leader of the cybersecurity department while also collaborating with stakeholders across the university ecosystem and reporting to the Cyber Governance Director. This is a full-time exempt position eligible for all of USCs fantastic Benefits Perks. This opportunity is remote.

The Manager Cyber Governance Training and Performance leads cybersecurity governance across the university IT and various departments schools and units (DSUs). Assists with developing the strategic direction of university cybersecurity efforts. Oversees training and awareness efforts for university community including but not limited to students faculty and staff to protect themselves against cybersecurity threats. Establishes and maintains key performance indicators (KPIs) and metrics to measure the effectiveness of cybersecurity initiatives. Implements and maintains cybersecurity best practices performs needs assessments and evaluates effectiveness of cybersecurity efforts; develops and produces related reports and governance materials.

The Manager Cyber Governance Training and Performance will:

• Leads cybersecurity governance across the university IT and various departments schools and units (DSUs). Assists with developing the strategic direction of university cybersecurity efforts. Identifies strategic opportunities and challenges and supports the development of initiatives that enhance the universitys cybersecurity posture.

• Oversees training for the university community (e.g. students faculty staff) to protect themselves against cybersecurity threats fostering a culture of security awareness. Leads the development and implementation of training programs and awareness campaigns aimed at educating the university community about cybersecurity threats and best practices (e.g. phishing password management secure internet usage). Develops and oversees implementation of training materials. Ensures that training programs are updated regularly to reflect the latest cybersecurity threats and trends.

• Collaborates with key ITS and external stakeholders to develop holistic standards and strategies for events councils and campus-wide initiatives. Facilitates collaboration across departments and ensures that cybersecurity considerations are integrated into all aspects of the universitys operations. Manages relationships with essential stakeholders within IT academic and operational areas. Serves as a representative on governance councils where applicable.

• Establishes and maintains KPIs and metrics to measure the effectiveness of cybersecurity initiatives and implement continuous improvement. Serves as the primary lead for carrying out measurements evaluations and assessments to measure effectiveness of cybersecurity efforts; develops and produces related reports and documentation.

• Oversees the development of evaluation frameworks for training activities measuring impact and effectiveness to facilitate continuous improvements and ensure optimal impact. Performs needs assessments to determine the appropriate mix of training courses for different stakeholder groups in consultation with project teams.

• Implements and maintains cybersecurity best practices across ITS IT and DSUs. Ensures that cybersecurity policies procedures and standards are aligned with university strategic objectives and compliance requirements. Work with key ITS and external stakeholders to develop holistic standards and strategies for events councils and campus-wide initiatives.

• Encourages a workplace culture where all employees are valued value others and have the opportunity to contribute through their ideas words and actions in accordance with the USC Code of Ethics.

MINIMUM QUALIFICATIONS

Great candidates for the position of Manager Cyber Governance Training and Performance will meet the following qualifications:

• 5 years of experience in governance risk and compliance team management and security frameworks.

• A bachelors degree in information science or computer science or computer engineering or in related field(s); or combined experience/education as substitute for minimum education.

• Demonstrated experience in policy development and cybersecurity training.

• Extensive knowledge of university standards and regulatory requirements.

• In-depth knowledge of industry standards regulations and new industry developments/trends.

• Demonstrated leadership interpersonal organizational critical thinking and analytical skills.

• Advanced judgment analytical and decision-making skills.

• Ability to develop analytics from multiple streams of data interpret trends develop persuasive recommendations and present information to varied audiences for the purpose of improving risk management strategies.

• Excellent written and oral communication skills and an exemplary attention to detail.

• Ability to manage complex high-performing teams fostering an environment of trust collaboration transparency and accountability.

• Demonstrated knowledge of risk management principles and best practices.

• Proven ability to develop and deliver effective training programs for a broad range of IT and/or business professionals.

• Demonstrated instructional design experience and knowledge of adult learning principles.

• Experience developing web- and computer-based training courses using authoring tools and software (e.g. Adobe Captivate).

• Cyber certification (e.g. CISSP CISM and/or equivalent certifications).

PREFERRED QUALIFICATIONS

Exceptional candidates for the position of Manager Cyber Governance Training and Performance will also bring the following qualifications or more:

• 5 years of experience in governance risk and compliance team management and security frameworks.

• An MBA or masters degree in computer science.

• Ability to present ideas and solutions in non-technical user-friendly terms and translate complex ethical legal and compliance concepts.

• Demonstrated understanding of cyber threat landscape and interplay with business strategic efforts.

• Strong understanding of industry standards regulations and security frameworks

• Demonstrated experience with metrics reporting and stakeholder training

In addition the successful candidate must also demonstrate through ideas words and actions a strong commitment to USCs Unifying Values of integrity excellence community well-being open communication and accountability.

SALARY AND BENEFITS

The annual base salary range for this position is $159914.79 to $189911.02. When extending an offer of employment the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position the candidates work experience education/training key skills internal peer alignment federal state and local laws contractual stipulations grant funding as well as external market and organizational considerations.

To support the well-being of our faculty and staff USC provides benefits-eligible employees with a broad range of perks to help protect their and their dependents health wealth and future. These benefits are available as part of the overall compensation and total rewards package. You can learn more about USCs comprehensive benefits here.

Join the USC cybersecurity team within an environment of innovation and excellence.

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance and with due consideration for patient and student safety. Please refer to theBackground Screening Policy Appendix Dfor specific employment screen implications for the position for which you are applying.

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at or by email at. Inquiries will be treated as confidential to the extent permitted by law.

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