Lead ServiceNow Platform Engineer

Overview

Who we are

To save time applying Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.

Who were looking for

Toyota Financial Services (TFS) is looking for a Lead Engineer to support our Technology Operations Center (TOC) Platforms with a strong focus on the DigitalCare (ServiceNow) platform. Were seeking a ServiceNow expert who can communicate effectively with both technical and non-technical audiences mentor and inspire peers and integrate systems with scalability and security in mind.

This role will support our goal to expand ServiceNow capabilities increase engagement and creatively implement new features. Youll be encouraged to identify problems develop solutions and bring ideas to life through proofs of concept (POCs).

What youll be doing

• Shape and guide the strategic direction of DigitalCare (ServiceNow).
• Collaborate with co-leads and Product Owners to design scalable integrations and workflows.
• Work with stakeholders across the business to understand needs and architect aligned solutions.
• Design data models schemas and pipelines for integrating data to and from DigitalCare.
• Identify gaps improvements and opportunities in existing technical solutions.
• Improve SDLC and development practices by helping define and refine engineering best practices.

What you bring

• 57 years of ServiceNow development and integration experience.
• Hands-on experience implementing ITSM and Asset Management (HAM/SAM).
• Deep integration experience using REST SOAP WebHooks Pub/Sub (Kafka) API Gateways/Service Mesh and other connectors.
• Active Certified System Administrator (CSA) or ability to obtain shortly after starting.
• Active Certified Application Developer (CAD) or ability to obtain shortly after starting.
• Strong programming and problem-solving skills.
• Clear concise and collaborative communication style.
• Open to giving and receiving honest feedback.

Added bonus if you have

• Experience working in Agile environments using Jira.
• Active Implementation Specialist certifications in areas such as ITSM HAM SAM VR EM or Discovery.
• ITIL v3 or v4 certification.
• Bachelors degree in Computer Science or 10 years of relevant experience.

What well bring

During your interview process our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:

• A work environment built on teamwork flexibility and respect
• Professional growth and development programs to help advance your career as well as tuition reimbursement
• Team Member Vehicle Purchase Discount
• Toyota Team Member Lease Vehicle Program (if applicable)
• Comprehensive health care and wellness plans for your entire family
• Toyota 401(k) Savings Plan featuring a company match as well as an annual retirement contribution from Toyota regardless of whether you contribute
• Paid holidays and paid time off
• Referral services related to prenatal services adoption childcare schools and more
• Tax Advantaged Accounts (Health Savings Account Health Care FSA Dependent Care FSA)
• Relocation assistance (if applicable)

Belonging at Toyota

Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10 different Business Partnering Groups across 100 different North American chapter locations that support team members efforts to dream do and grow without questioning that they belong.

Applicants for our positions are considered without regard to race ethnicity national origin sex sexual orientation gender identity or expression age disability religion military or veteran status or any other characteristics protected by law.

Have a question need assistance with your application or do you require any special accommodations Please send an email to .