Software Engineer III â Full Stack Customer Care Technology
Software Engineer III â Full Stack Customer Care Technology
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$ 90000 - 180000
1 Vacancy
Job Description
Position Summary...
What youll do...
Join Walmart as SoftwareEngineer III Full Stack Customer Care Technology in our Global Technology EBS team. Your work could help over 240 million global customers live better every week. Yes we are the Fortune #1 company. But youll quickly find were a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the worlds most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and youll discover why we are a world leader in diversity and belonging and community involvement. From day one youll be empowered and equipped to do the best work of your life.
Walmarts Enterprise Business Services (EBS) is a powerhouse of seven exceptional teams delivering world-class technology solutions and services making a profound impact at every level of Walmart. As a key part of Walmart Global Tech our teams set the bar for operational excellence and leverage emerging technology to support millions of customers associates and stakeholders worldwide. Joining EBS means embarking on a journey of limitless growth relentless innovation and the chance to set new industry standards that shape the future of Walmart.
As aSoftwareEngineerIII Full Stack Customer Care Technology you will take ownership of complex development initiatives that modernize and transform our customer care platform. You will lead the design and implementation of scalable cloud-native solutions across the front end and back end while mentoring team members and driving best practices.
About the Team
Our customer care team is dedicated to providing exceptional cutting-edge agent tools for customer care business. Weve developed a home-grown CRM solution tailored to our needs giving us the edge in delivering personalized solutions that meet our customers needs. Additionally our innovative guided workflows streamline our processes ensuring a seamless experience for both our agents and customers. Together these tools enable us to help our agents deliver top-notch customer care that sets us apart from the rest.
What Youll Do
Participate in the development of full stack features from user interfaces to backend services ensuring scalability performance and reliability.
Build advanced and reusable ReactJS components and high-performance web applications using Redux TypeScript NodeJS and related technologies.
Implement backend services using Java Spring Boot and REST APIs following best practices in distributed systems.
Collaborate closely with architects staffengineers product managers and QAengineers to ensure technical alignment and successful delivery.
Participate in code quality through code reviews mentoring and best practices in unit testing integration testing and CI/CD.
Troubleshoot and resolve complex production issues and guide root cause analysis.
What You Will Bring
3 years of experience in full stack software development.
Expertise in ReactJS Redux TypeScript ES6 NodeJS and front-end performance optimization.
Strong backend experience with Java Spring Boot REST API design and microservices.
Experience in building distributed systems with Kafka or other messaging frameworks.
Cloud experience (preferably Azure) and deep understanding of CI/CD pipelines (Jenkins GitHub Actions or similar).
Solid grounding in data structures algorithms andsoftwarearchitecture.
Preferred Qualifications
Familiarity with CRM platforms or customer support tools.
Experience with containerization (Docker Kubernetes) and observability tools.
For information about PTO see Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sams Club facilities. Programs range from high school completion to bachelors degrees including English Language Learning and short-form certificates. Tuition books and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility see . Outlined below are the required minimum qualifications for this position. If none are listed there are no minimum qualifications. Outlined below are the optional preferred qualifications for this position. If none are listed there are no preferred qualifications.Minimum Qualifications...
Preferred Qualifications...
Primary Location...
2501 Se J St Ste A Bentonville AR 72716-3724 United States of America
Employment Type
Full-Time
