Automotive Service Advisor
Automotive Service Advisor
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Salary Not Disclosed
1 Vacancy
Job Description
Service Advisor Job Summary
If youre a mechanically-minded car enthusiast with stellar customer service skills this job is for you! Renn Kirby Mitsubishi seeks a full-time Automotive Service Advisor who loves greeting customers assessing customer needs and scheduling appointments for our capable service technicians. In this role youll use your product knowledge as a service advisor and draft cost estimates evaluate warranty protections and coordinate necessary repairs. If youre confident youre the one we need to fill this promising position apply now!
Service Advisor Responsibilities
- Review and verify vehicle warranty protections and service contract coverage when developing cost estimates work orders and other paperwork related to necessary repairs
- Leverage automotive technology and product knowledge to clearly address customer needs and share the status of service appointments
- Schedule appointments for service technicians
- Resolve customer complaints and make follow-up calls to facilitate a positive service center experience
- Lead vehicle pick-up efforts by coordinating efforts with auto service porters and customers
- Manage all automotive paperwork including repair orders invoices and maintenance records
Service Advisor Qualifications
- Have a high school diploma or GED equivalent
- Exemplary Microsoft Office program and general computer skills are mandatory
- Previous experience working as a service technician or in a service department a plus
- A valid state-issued drivers license and clean driving record is required
- Must have strong organizational communications and interpersonal skills
Benefits
- Medical vision and dental insurance
- 401K with company match
- PTO and paid holidays
- Employee discounts on vehicle services parts and purchases
We are an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
