Student Experience Advisor - Summer Start Programme (October 2025 - March 2026)
Student Experience Advisor - Summer Start Programme (October 2025 - March 2026)
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Job Description
Te Whiwhinga mahi The opportunity
Join Our Team as a Student Experience Advisor Summer Start!
Are you enthusiastic about enhancing the student journey Were looking for a motivated individual to join us as a Student Experience Advisor for the Summer Start programme. This is a fantastic opportunity to play a key role in shaping and delivering an initiative that supports students as they begin their university experience.
Summer Start is now an established part of Kkiri Raumati Summer Programmes designed to welcome new students to university life. This fast paced six-week programme offers eligible school-leavers the opportunity to gain credits toward their degree boost their academic preparation and receive wrap-around academic and pastoral support. With a comprehensive co-curricular programme which is largely led by the Student Experience Adviser Summer Start helps students build friendships grow in confidence and make a strong positive start to their university journey.
Summer Start is aimed at increasing students preparedness for and success from their tertiary study. If students are planning to study with the University of Auckland they can get a head start on their studies by joining us for Summer Start.
Some key responsibilities include:
- Deliver & publicise high quality events and activities with the assistance of the Summer Start Student leader team
- Assist support and develop new initiatives to improve the student experience.
- Gather and review feedback from all key stakeholders on the effectiveness of programmes and provide recommendations for improvement.
- Demonstrate excellent customer service through reliable efficient and accurate execution of service deliverables.
- Assist to recruit train and lead a casual team of Summer Start Student Leaders
Based in 20 Symonds Street (Engineering Building) City Campus and is an onsite role.
This is a full time (37.5 hours per week) fixed term (up to 6 months) opportunity. During the six-week programme period some evening or weekend work may be required.
The role starts in October 2025 and end in March 2026 with the option to negotiate an earlier release date based on individual circumstances.
This is a Band E role and the salary range for this role is $62400 $77800 per annum depending on experience and qualifications.
For more information on the role and accountabilities please view the Position Description.
M t mtou rp About the team
This role reports into the Student Engagement Manager Campus Life but will work closely with and take direction from Programme Lead Summer Start. This is a small but fast paced team that works collaboratively to deliver the Summer Start 6-week programme
He krero mu About you
To be successful in this role you will:
- Have strong professional administrative skills and attention to detail
- Demonstrate proactive problem solving
- Deliver excellent student focused service with a professional and positive attitude
- Demonstrate confidence to work autonomously while handling a high volume of queries often requiring proactive outreach (such as phone calls) to ensure prompt and effective responses
- Have experience in implementing projects and transitioning students to the university.
- Have experience in recruitment and engagement with secondary schools or kura is preferred.
- Have experience leading a group of student leaders and the development and delivery of an engaging programme of events and activities
- Show skills in relationship building in diverse communities and understanding of equity issues.
- Have experience and understanding of opportunities and responsibilities under Te Tiriti o Waitangi.
- Have the ability to work cooperatively.
- Demonstrate excellent communication skills.
- Have a good understanding of the school leavers journey.
- Enjoy working in a fun rewarding and fast-moving environment that supports student development
Ng huatanga kei a mtou What we offer
The University of Auckland is New Zealands leading University and maintains significant computational laboratory and analytic facilities. Auckland is frequently rated as one of the worlds most liveable cities.
The University is committed to providing an excellent working environment through the following:
- Kiwi Saver Contribution
- A competitive salary with paid annual leave and sick leave
For more information please visit Staff Benefits.
Additional Information :
Me phea te tuku tono How to apply
Applications must be submitted online by the closing date of 10th of August 2025 (NZST) to be considered. Please include your cover letter and CV highlighting how you can meet the abovementioned skills and experiences.
Important Information:
- The successful candidate will be required to undergo a police vetting check as part of the pre-employment process.
- This advert may close early if a suitable candidate is identified.
Please reach out to Cheryl Martin for a confidential conversation. Please note we are happy to answer your questions but we do not accept applications by email.
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Equity
The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe inclusive and equitable environment. For further information on services for Mori Pacific women LGBTQIATakatpuiMVPFAFF people with disabilities parenting support flexible work and other personal circumstances go to
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
