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You will be updated with latest job alerts via emailLove travel and passionate about all things aviation. Youre in the right place. At Jetstar you get to take-off at work and in life.
As a team were lucky we get to do both for a living and we want you to be part of where we go next. Helping our teammates soar is what were all about. And with a new fleet of state-of-the-art aircraft plus new routes being added the skys the limit.
Take-off with your next opportunity!
As the Product Owner Agent Experience Platforms you will take the lead in shaping the strategic development of Contact Centre applications within the Customer team - specifically focused on the Contact Centre CRM (Salesforce) messaging and knowledge base applications. This includes the delivery of AI technology into these environments
In this position you will be responsible for developing and overseeing the delivery of solutions that align seamlessly with business goals defining strategies that foster innovation deliver tangible benefits and outstanding customer experiences.
By closely monitoring platform performance you will identify opportunities for improvement and implement thoughtful enhancements. Collaboration is at the heart of the role you will work alongside the technology team to define and prioritise business requirements as well as partner with vendors and development teams to bring new features automations and capabilities to life.
The core responsibilities of this role will be:
To be considered key skills will include:
Applications close on the 4th of August
Your life at Jetstar is unlike any other..
Live the travel dream: You and your nominated travel companions can take-off more with our famous Qantas Group Staff Travel discount.
Make work feel like a holiday: Join a fun driven team where work feels like a holiday. Our people take every opportunity to take-off together and find ways to help their teammates soar.
Theres a place for everyone at Jetstar: For us travel and meeting new people go hand in hand. We invite our people to get involved in various Employee Network Groups that play an important role in creating our inclusive and supportive culture that we are fiercely proud of. We believe that teams with a diversity of ideas and experiences are more creative innovative and solve problems quickly. We welcome applications from anyone who wants to take-off with us. If you have support or access requirements just reach out and let us know what you need.
Were Jetstar. Lets take-off together!
Remote Work :
No
Employment Type :
Full-time
Full-time