KYC Area Lead (2 Years FTC)
KYC Area Lead (2 Years FTC)
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Salary Not Disclosed
1 Vacancy
Job Description
This is a 2-year fixed term contract position based in Kuala Lumpur.
As our business expands were looking for a Know-Your-Customer (KYC) Area Lead to lead our growing KYC Operations Team and ensure we continue delivering exceptional service to our customers.
As a KYC Area Lead youll play a critical role in driving operational excellence building a high-performance team and ensuring our processes are efficient scalable and customer-focused. Heres how youll contribute:
- Direct and manage our KYC teams including their objectives and initiatives.
- Be responsible for our KYC teams productivity quality and staffing in accordance to required demand.
- Implement policies and procedures that continuously improve the utilisation quality and cost efficiency of our KYC teams in collaboration with Wise Central Functions.
- Manage resource allocation decision-making and planning for KYC Senior Team Leads.
- Aligns KYC teams operations activities and initiatives to support and enhance the objectives of the wider KYC Organisation.
- Ensures adherence to Regional Global KYC and Wise operational standards.
- Create operational strategies and specific objectives for the sub-functions and run local budgets/policies/procedures to support the operational infrastructure.
- Approves and participates in developing Wise culture process and performance improvements for our KYC teams.
- Leading Wise KYC in Kuala Lumpur to ensure its appropriate staffing employee engagement and full compliance with local country regulations.
Additional Information :
For everyone everywhere. Were people building money without borders without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.
Were proud to have a truly international team and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what its like to work at Wise visit .
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
