drjobs In Room Dining Manager

In Room Dining Manager

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1 Vacancy
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Job Location drjobs

London - UK

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Scope Of Position

 

Your role will be responsible for leading and managing the In Room Dining department at the Raffles London OWO. Responsible for overseeing and managing the preparation of orders delivering and serving items to guest rooms in an attentive and efficient manner take a leading role in developing amenities and ensuring to provide excellent quality service as per the Hotel Standard Operating Procedure. Take responsibility in training leading and mentoring the team offering regular one on ones and appraisals.

 

You will work in close contact with the kitchen guest services and rooms teams to ensure guests expectations are met and surpassed as well as taking a senior role in leading and managing the F&B department.

 

Responsibilities

 

Operation

 

Leadership

 

Health and Safety

 

 


Qualifications :

Qualifications Skills & Experience

 

Essential

 

  • Ability to communicate clearly and efficiently in English both verbal and written.
  • Recent experience within in room dining or a similar role.
  • Market knowledge of competitors and event industry trends.
  • Strong food and beverage knowledge.
  • Enthusiasm and commitment to delivering and offering the best service and experiences possible in any situation.
  • Proven track record of surprising and delighting guests to provide exceptional service.
  • To be detail oriented and to work within a team.
  • A proven track record and ability to provide high levels of service under pressure.
  • Exceptional communication and customer service skills both written and spoken.
  • Strong time management skills with the ability to multi-task while maintaining an immaculate and professional appearance.
  • An understanding and willingness to contribute to a 24h operational schedule when required.

Desirable

 

  • Previous experience within a luxury hotel environment working with LQA Forbes 5* or equivalent standards.


Remote Work :

No


Employment Type :

Full-time

Employment Type

Full-time

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