Front Desk- Medical Assistant/Phlebotomist- Clinical Research in Austin, TX
Front Desk- Medical Assistant/Phlebotomist- Clinical Research in Austin, TX
Posted on :
22-07-2025
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1 Vacancy
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Job Description
Description
Company Overview:
For over 30 years The IMA Group has been dedicated to enhancing the livelihood and productivity of individuals and organizations navigating challenging periods of health work and disability while actively contributing to the development of new medical treatments and clinical advancements.At IMA we are not just a company; we are a community committed to making a difference.
Job Summary:
The IMA Group is seeking a Medical Assistant to primarily support front desk operations in a fast-paced clinical research and healthcare environment. In this dual-role position you will be the first point of contact for patients ensuring smooth check-in/check-out processes scheduling and overall clinic flow. In addition to front desk responsibilities you will also provide secondary support with lab tasks and research-related duties as needed. This is an excellent opportunity for a detail-oriented compassionate individual who thrives in both administrative and clinical settings.
The IMA Group is seeking a Medical Assistant to primarily support front desk operations in a fast-paced clinical research and healthcare environment. In this dual-role position you will be the first point of contact for patients ensuring smooth check-in/check-out processes scheduling and overall clinic flow. In addition to front desk responsibilities you will also provide secondary support with lab tasks and research-related duties as needed. This is an excellent opportunity for a detail-oriented compassionate individual who thrives in both administrative and clinical settings.
Responsibilities:
- Serve as the primary point of contact at the front desk: greet patients manage check-ins/check-outs verify insurance and answer incoming calls.
- Schedule appointments confirm patient information and manage electronic medical records accurately and efficiently.
- Provide administrative support to healthcare and research staff including maintaining logs and documentation for clinical trials.
- Assist with patient intake: take vital signs update medical histories and ensure patient comfort and confidentiality.
- Perform routine clinical tasks such as phlebotomy EKGs and specimen handling when needed.
- Support research staff with data collection organization and study-related paperwork as directed.
- Maintain a clean and organized front office and exam area including medical supply inventory.
- Ensure HIPAA compliance and patient confidentiality in all interactions.
Qualifications:
- High school diploma or equivalent; completion of a Medical Assistant program preferred.
- Prior healthcare experience; certification as a Medical Assistant is a plus.
- Proficiency in medical terminology strong interpersonal skills and a compassionate detail-oriented approach.
Benefits:
- Complete Health Coverage:Comprehensive Health Dental and Vision Insurance packages to ensure your well-being.
- Balanced Lifestyle:Generous paid time off holidays and a floating holiday to maintain a healthy work-life balance.
- Retirement:A 401k plan with employer matching for a secure financial future.
- Comprehensive Benefit Offerings:Benefits include LTD STD Flexible Spending Account Voluntary Life Voluntary ADD and Company-paid Life Insurance and ADD coverage.
- Tuition Assistance and Student Loan Repayment Assistance:Benefit from IMAs tax free tuition reimbursement and tax-free student loan repayment assistance program to fuel your ongoing educational journey and to help you pay for the degree you already have!
- Family Support:Paid maternity leave and paid parental leave reflecting our commitment to supporting families.
- No on Call Responsibilities:When you are home you can leave work behind.
The IMA Group is an Affirmative Action/Equal Opportunity Employer
Our Government Services Division supports local state and federal agencies and delivers professional and objective medical and psychological examinations as well as ancillary services. Our Payer Services Division meets the evaluation and screening needs of Carriers TPAs Public Entities and Employers and includes behavioral health and physical medicine specialty services working with a wide range of organizations within the workers compensation disability liability and auto markets. Our Clinical Research Division performs all types of Phase II-IV clinical trials in multiple therapeutic areas through a flexible nationwide network of site locations and virtual capabilities.
#LI-EG1 #LI-ONSITE
Employment Type
Full-Time
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