Head of Revenue Cycle Operations, Amazon Health One Medical Revenue Cycle Performance
Head of Revenue Cycle Operations, Amazon Health One Medical Revenue Cycle Performance
Posted on :
22-07-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
A key leadership position responsible for defining and delivering world-class revenue cycle operations and patient financial experience. This role leads practice revenue cycle activities while managing teams developing strategy for improved outcomes and efficiency and partnering across departments to ensure compliant and effective revenue collection.
The ideal candidate will be both strategic and hands-on with proven ability to drive results develop teams and improve processes while maintaining focus on exceptional patient/member experience.
Key job responsibilities
Revenue Cycle Operations:
Manage daily revenue cycle operations from charge entry through final resolution
Develop strategies to reduce bad debt and ensure revenue integrity
Monitor and meet operational performance targets
Drive strategic initiatives and process improvements using technology and AI.
Act as Revenue Cycle SME and liaison across stakeholders
Team Leadership:
Manage and develop team of managers and staff
Create high-performance culture focused on continuous improvement
Drive team engagement and professional development
Foster environment of service excellence and teamwork
Provide coaching and clear expectations
Strategic Partnership:
Partner with Finance Clinical Operations and Payer Contracting teams
Collaborate on workflow tools protocols and education plans
Work with external partners on revenue cycle strategy
Lead product innovation initiatives to drive improvements in efficiency and effectiveness with technology teams
Support cross-functional problem solving
- 7 years Healthcare Revenue Cycle experience
- 3 years managing Revenue Cycle teams
- Strong knowledge of payer requirements and billing compliance
- Experience with large-scale revenue operations ($150M annual revenue)
- Advanced data analysis and Excel skills
- Bachelors degree required
- MBA preferred
- CHFP certification preferred
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $137700/year in our lowest geographic market up to $227700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
The ideal candidate will be both strategic and hands-on with proven ability to drive results develop teams and improve processes while maintaining focus on exceptional patient/member experience.
Key job responsibilities
Revenue Cycle Operations:
Manage daily revenue cycle operations from charge entry through final resolution
Develop strategies to reduce bad debt and ensure revenue integrity
Monitor and meet operational performance targets
Drive strategic initiatives and process improvements using technology and AI.
Act as Revenue Cycle SME and liaison across stakeholders
Team Leadership:
Manage and develop team of managers and staff
Create high-performance culture focused on continuous improvement
Drive team engagement and professional development
Foster environment of service excellence and teamwork
Provide coaching and clear expectations
Strategic Partnership:
Partner with Finance Clinical Operations and Payer Contracting teams
Collaborate on workflow tools protocols and education plans
Work with external partners on revenue cycle strategy
Lead product innovation initiatives to drive improvements in efficiency and effectiveness with technology teams
Support cross-functional problem solving
- 7 years Healthcare Revenue Cycle experience
- 3 years managing Revenue Cycle teams
- Strong knowledge of payer requirements and billing compliance
- Experience with large-scale revenue operations ($150M annual revenue)
- Advanced data analysis and Excel skills
- Bachelors degree required
- MBA preferred
- CHFP certification preferred
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $137700/year in our lowest geographic market up to $227700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Director
Employment Type
Full-Time
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
