Sr Assoc, Bus Systems
Sr Assoc, Bus Systems
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Job Description
Date Posted:
Country:
SpainLocation:
Tecnolgico Y Logstico De Vigo Rua B - ParcelaVIGO Pontevedra SpainDigital Workplace Services Engineer
ROLE INTRODUCTION
Our Uplift organizational strategy is allowing us to evolve our business into a streamlined and empowered organization; through collaboration focus impact and dynamism we are investing in our future. Members of the Digital Workplace Services team support Telco PC software & hardware asset management as well as ensuring best-in class support services that enable the regional workforce to work from anywhere anytime in a secured environment.
RESPONSIBILITIES:
Engagement with enterprise strategies to align with and support critical business objectives
Ensure compliance standardization and lifecycle management of all workplace assets and services Support key supplier relationships service improvements and implement required changes to deliver operational excellence
Standardization and support of telecommunications operations and products
Use ServiceNow in accordance to Otis standard practices
Maintain the ServiceNow CMDB
Engage with global resources and tools for architecture expertise and support
Timely resolution of incident and request tickets within the workplace services scope
Interact within a diverse and global team environment with cross team collaboration throughout the organization
Coherently describe technical issues and participate with remediation activities
Participate with project planning and management
REQUIREMENTS FOR THIS ROLE:
Possess technical background and relevant experience
Knowledge of Microsoft collaboration technologies and product expertise including O365 Exchange Lync/Skype for Business and Teams
Speak English
WHAT THE REGIONAL DT TEAM CAN OFFER:
Visibility across Europe Middle East and Africa DT and business activities
Interaction throughout the organization
Continual opportunities to make a positive impact
Familiarization with diverse technologie
If you live in a city chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the worlds leading elevator and escalator manufacturing installation and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide the industrys largest Service portfolio.
You may recognize our products in some of the worlds most famous landmarks including the Eiffel Tower Empire State Building Burj Khalifa and the Petronas Twin Towers! We are 69000 people strong including engineers digital technology experts sales and functional specialists as well as factory and field technicians all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving high-performance company.
When you join Otis you become part of an innovative global industry leader with a resilient business model. Youll belong to a diverse trusted and caring community where your contributions and the skills and capabilities youll gain working alongside the best and brightest keep us connected and on the cutting edge.
We provide opportunities training and resources that build leadership and capabilities in Sales Field Engineering and Major Projects and our Employee Scholar Program is a notable point of pride through which Otis sponsors colleagues to pursue degrees or certification programs.
Today our focus more than ever is on people. As a global people-powered company we put people passengers customers and colleagues at the center of everything we do. We are guided by our values that we call our Three Absolutes prioritizing Safety Ethics Quality in all that we do. If you would like to learn more about environmental social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status age or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability please contact us at
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Required Experience:
Senior IC
Employment Type
Full-Time
