Were seeking a Senior Product Marketing Manager to drive our engagement and CRM strategy for Amazon Astro our advanced household robot. This role will be instrumental in shaping how customers understand interact with and benefit from Astros capabilities as well as the liaison between our customers and our Marketing Product and Tech teams. Youll drive customer communications develop breakthrough messaging and craft strategies that help millions of customers discover adopt and love Astros features. This is a high-impact high-visibility role on a fast-paced team where marketing meets innovation. As a strategic thinker youll partner closely with product creative PR sales and marketing teams to influence roadmap decisions based on customer data and translate complex feedback into clear compelling customer value. Youll own the end-to-end marketing post-purchase journey ensuring customer engage with Astro in a frequent fulfilling basis. This role offers the opportunity to deliver measurable impact at scale and make a true difference in a roadmap that will define the future of the home.
Key job responsibilities
Lead the development and execution of comprehensive marketing strategies to drive customer feature adoption and engagement for Amazon Astro
Create compelling narratives and value propositions that effectively communicate Astros unique features and benefits to existing customers
Partner with PR Creative and Communications teams to develop integrated marketing campaigns
Analyze customer feedback usage patterns and market research to inform product positioning and marketing strategies
Design and execute marketing campaigns aimed to educate incentivize adoption and guide current Astro customers
Own CRM channels such as email and direct mail among others.
Collaborate with Product Management and Engineering teams to influence product roadmap based on customer insights
Manage relationships with key stakeholders across Amazon including Product Sales Customer Service and Technical teams
Lead the end-to-end engagement marketing lifecycle for Amazon Astro
Extract and synthesize insights from customer research behavioral data and competitive analysis to inform positioning and influence product/feature development
Evaluate performance of marketing initiatives with a strong grasp of customer experience and business outcomes (e.g. adoption engagement awareness revenue impact)
Represent the engagement perspective to senior leadership including regular updates through appropriate mechanisms such as Monthly Business Reviews
- 6 years of professional non-internship marketing experience
- Experience using data and metrics to drive improvements
- Experience with Excel or Tableau (data manipulation macros charts and pivot tables)
- Experience building executing and scaling cross-functional marketing programs
- Experience leading go-to-market for consumer software or hardware product launches
- Experience using any of SQL or other analytical tools for conducting data analysis
- Experience with customer segmentation profiling and targeting
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Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128600/year in our lowest geographic market up to $212600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.