People Services Assistant - Fixed Term until November 25

BUSINESS FUNCTION: People
SALARY:28159 rising to 33128 per annum after 6 months
ROLE TYPE: Hybrid
LOCATION: Leeds
HOURS: 35 per week

People Services Assistant Fixed Term until November 2025

Our People Advisory Services team are the engine room of the People function. Theyre the first port of call for hundreds of colleagues solving queries smoothing out admin and helping keep everything moving behind the scenes.

Were on the lookout for a People Services Assistant whos ready to roll up their sleeves and jump straight in. If youve got a short notice period (a week or less) and love the rhythm of a fast-paced hands-on role this ones for you. Its a fixed-term contract until November 2025 and while theres some flexibility to work from home now and then youll mainly be based in our office so you can learn the ropes quickly and support the wider team.

What youll be doing

Day to day youll be a go-to contact for people queries everything from contracts to DBS checks. Youll handle the admin that powers the employee lifecycle: issuing offer letters managing changes like promotions or maternity leave and making sure the right data gets to the right place at the right time.

Youll also:

• Support with onboarding including issuing contracts and checking final offers
• Keep our people system up to date with starters leavers and changes
• Help process invoices and loyalty awards
• Handle first-line queries from employees and managers
• Manage key trackers and support general team projects

About you

Detail-focused organised and naturally helpful thats the sweet spot. Youre the kind of person who spots a missing detail before it becomes a problem and you enjoy working with others to get things done.

• Admin experience is a plus especially in a people or HR setting but its your mindset that matters most. Youll bring:
• A flexible can-do attitude and a readiness to learn
• Great communication skills written and verbal
• Solid Word and Excel knowledge
• A head for priorities and time management
• Confidence working with data and processes

Whats in it for you

At Northern we dont just value our people - we go the extra mile to support them. Heres a taste of what you can look forward to:

• Free Travel: Unlimited free travel for you your partner and your dependents on Northern services. Plus 75% discount on other networks in the UK and Europe.
• Generous Pension Scheme: We top up your contributions by 1.5 times.
• Enhanced Family Benefits: We offer 9 months of full pay for maternity leave and 2 weeks for paternity leave.
• Cycle to Work Scheme: Save up to 42% on a bike and spread the cost.
• Exclusive Discounts: From shopping to wellbeing Northern Perks has you covered.
• Holiday Purchase Scheme: Buy up to 5 extra days of annual leave.
• Employee Assistance Programme: 24/7 support for family lifestyle and more.
• Training and Career Development: We offer tailored training to our colleagues and opportunities to gain recognised qualifications. Plus enhanced career pathways no matter what part of the business youre in.
• Recognition: We know how important it is to show how much we appreciate our people. Thats why we have our Northern Lights and Northern Sparks Awards recognising and celebrating brilliance every day.

Why Northern

Were more than just a train operator. Were the heartbeat of the North - connecting communities creating opportunities and driving sustainable growth. With 2500 trains running daily were on a mission to improve rail travel and enhance the customer experience while protecting the environment.

Back in 1825 the first passenger train set off in the North of England after which rail quickly spread across the globe - and this year were celebrating 200 years of the modern railway. As we look back on the historic events that led us here we also look towards the future as we move into the era of Great British Rail. Join us at this pivotal moment in rail history and play your part in our journey.

A place for everyone

The best journeys happen when everyone feels welcome on board.

At Northern we dont just move people from A to B - were building a team where everyone feels they belong. Our talent team can make reasonable adjustments to the process if thats something you need. Were also a Level 2 Disability Confident employer so if you meet the minimum criteria for the role well always offer an interview.

We automate parts of our screening process to remove any unconscious bias and to make sure every application is treated fairly. All successful offers will be subject to a DBS check and medical assessment.

No matter your background experience or whether you call it a bap barm or cob theres a place for you here in the railway.