Our client services construction companies architects contractors engineers and homebuilders in the tri-state area for over 20 years with all their building material safety and project needs we are looking for an Inside Sales Representative.
The company provides excellent service for their customers and works with their staff to help them make their career; want they want it to be.
Family owned and operated great culture great benefits and lots of room for growth! 60% of their employees have been with the Company for 5 years or more.
Required Skills and Competencies:
Responsibilities
Provides the highest level possible of service to all customers with the main objective of serving our retail and walk in contractor commercial and industrial customers
Answers telephone inquiries pleasantly and promptly
Provides customers with information on additional items related to purchases made
Maintains up-to-date knowledge of the products sold product usage product prices and new products on the market
Handle minor complaints with the objective of solving the problem
Listen to a customer s complaint to find out what it will take to satisfy the customer
Complies with Company s procedures on sales transactions paperwork refunds credit memos etc.
Maintains stock displays and housekeeping for assigned areas
Assists supervisor other employees as needed
Education
High School Diploma or GED
Experience
3 years experience in retail or contractor building material sales preferred
Skills
Ability to do math read orders follow instructions and complete forms
Ability to communicate with customers other employees and supervisors using verbal and written skills
Knowledge and ability to use safe lifting techniques
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