Maven Java Support Engineer

Maven Java Support Engineer

About Maven:

A market-leading disease surveillance and outbreak management system Maven is essential for fast-moving rapidly changing public health crises. We provide technology enabled solutions for various public health and safety programs supporting the need to adapt Maven to the ever-changing needs of public health.

Maven is used by multiple states and cities in the U.S. and internationally to manage viral outbreaks which require the highest levels of visibility and coordination across all facets of a crisis to ensure prevention protection and recovery for those at risk. Technology management is an integral weapon in the fight against a disease outbreak. It securely tracks patients infected with or exposed to dire communicable diseases such as Novel Coronavirus Ebola Zika measles tuberculosis HIV/STDs and influenza. No interaction is too small when tracing infection exposuresevery handshake matters.

About the Role:

As a Maven Development Engineer you will be responsible for implementing change requests and major and minor migrations for our clients. You will provide technical software assistance directly for our clients leading efforts for resolving any issues that arise.

The Maven Development Engineer must primarily possess strong problem-solving ability alone and in working with others. They must also possess strong communication skills for effectively working with associates and Clients.

Responsibilities:

• Work closely with other Support Developers Maven Core DevelopersQuality Assurance Testing Engineers.

• Effectively utilize the Jira issue tracking system for tracking of all Maven Migration requests and DCRs within Client expectations.

• After-hours phone support coverage may be required based on business needs.

• Following Conduent policy on entering time spent on projects and tasks.

• Traveling to client or company sites as required.

• The Maven Development Engineers primary responsibilities include providing Production Support Services such as:

• Issue Ticket Resolution/Fixes

• Builds for Change Requests

• Minor/Major Software Release Migrations/Builds

• Escrow Packaging and Delivery

Basic Qualifications for Consideration:

The specific technical skills required are:

• JAVA/J2EE

• SQL and Relational Databases (e.g. Oracle MSQL PostgreSQL)

• Javascript and related technologies (e.g. HTML5 CSS3 JavaScript jQuery Ajax)

• XML

Also working knowledge of the following will be helpful:

App Servers (e.g. Tomcat Websphere AWS Azure)

Development methodologies (e.g. Agile Waterfall)

• Candidates must be self-motivated and deal effectively in a fast-paced environment.

• Bachelor of Science in Software Development and 4 years of experience in Java Software Development or equivalent work experience.

• Knowledge of enterprise software required with knowledge of public health industry a plus.

• Strong analytical conceptual and technical problem-solving abilities.

• Ability to deliver outstanding customer service including excellent listening and empathy skills.

• Ability to organize and coordinate multiple projects simultaneously while maintaining attention to detail and navigating competing priorities.

• Excellent oral written and interpersonal communication skills.

• Capacity to remain calm composed and articulate when dealing with challenging situations.

• Demonstrated ability to work independently while collaborating with cross-functional teams and organizations.

• Self-motivated high achiever who can learn in a fast-paced sometimes high-pressure environment with limited direct supervision.
  

Accountability:

Job performance will be measured by continual client satisfaction meeting contractual obligations and the completion of project and tasks related to assigned deliverables within established timeframes. This position reports to the Maven Delivery Manager.

Flexible Working

At Conduent we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.
In this role you can expect the following working conditions:

Remote work: Enjoy the convenience of working from home and maximize your time by unplugging at the end of your workday.

Working For You

Perks and rewards designed for you:

Career Growth Opportunities: We help you thrive so together we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.

Great Work Environment: We are proud of our award-winning culture and the recognition weve received for our diversity efforts.

Join Us

At Conduent we are one team one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:

Bring your authentic self to work
Grow and thrive both personally and professionally
Make a difference with our clients in our communities and with the millions of people we support

When you join Conduent you are engaged in creating the future - both our companys and your own. With more than 60000 associates across 24 countries we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best!

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position actual salaries will vary and may be above or below the range based on various factors including but not limited to location experience and performance. In addition to base pay this position based on business need may be eligible for a bonus or incentive. In addition Conduent provides a variety of benefits to employees including health insurance coverage voluntary dental and vision programs life and disability insurance a retirement savings plan paid holidays and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $80080 - $104000