Appointment Coordinator â Service Department (Spanish Preferred)
Appointment Coordinator â Service Department (Spanish Preferred)
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Salary Not Disclosed
1 Vacancy
Job Description
About the Role:
Were hiring a full-time Appointment Coordinator to join our Service BDC (Business Development) team! This role is all about helping our guests get their vehicles scheduled for maintenance and repair in a friendly efficient way.
Youll speak with guests by phone text and online chat to book service appointments answer questions and follow up as needed. Were looking for someone whos kind detail-oriented and confident in both English and Spanish. If you love helping people and want to be part of a fast-paced team-focused environmentwe want to talk to you!
What Youll Do:
- Answer incoming calls texts and chats from service guests
- Schedule service check-in times and reach out to guests due for maintenance
- Go over recommended services recalls and expected timelines
- Gather guest and vehicle info and set accurate appointments
- Confirm appointments and follow up on no-shows or delayed work
- Log all communication in our CRM system
- Assist Spanish-speaking guests with translations as needed
What Were Looking For:
- Bilingual in English and Spanish preferred (verbal and written)
- Previous experience in a Service BDC call center or guest service role is a plus
- Strong multitasking and organizational skills
- Friendly professional communicator who follows through
- Comfortable using scripts and offering appointment options clearly
Why Join Twin Falls Cars
- Supportive and positive team atmosphere
- On-the-job training and career growth opportunities
- Competitive compensation and benefits
- Locally owned and growingwe promote from within!
Apply Today!
If youre a people person whos ready to grow in a fast-moving service department wed love to meet you. Apply now and start your next chapter with Twin Falls Cars!
Required Experience:
IC
Employment Type
Full-Time
