As a Senior Account Manager within Amazon Web Services (AWS) you will have the opportunity to help drive the adoption and growth of emerging cloud-based technologies. More importantly youll help healthcare customers transform their service delivery models and significantly improve the patient provider and researcher experience. Your responsibilities will include developing and managing a growing complex customer base for our healthcare accounts. You will deepen business and technical relationships and launch new customer services by helping to define identify and pursue key opportunities. This includes determining the most effective go-to-market strategies and collaborating with AWS Solution Architects Partners Legal Marketing Product Capture/Contracts and Executive leadership.
You will establish deep business and technical relationships through your knowledge of the customers goals and environment. You will have day-to-day interactions with customers and our eco-system of partners (SIs and ISVs) that support these customers. The ideal candidate will possess both a sales and technical background that enables them to drive an engagement at the CXO level with line of business leaders as well as with software developers and IT architects. You should also have a demonstrated ability to think strategically about healthcare priorities and technical challenges and to convey compelling technical solutions to them.
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
The AWS Industries team is committed to helping industry customers enable their digital transformation journeys. Our primary goal is to meet customers where they are in their cloud journey and work backwards from their industry specific needs to transform their business and their entire industry. Our team speaks the language of our industry customers which means that we focus on business outcomes and industry use cases on behalf of our customers whether that is how we build products and solutions how we sell how we deliver or how we partner.
Key job responsibilities
In this role you will:
Drive revenue growth and market share for your customer and AWS.
Develop and manage key stakeholder relationships including senior executives and industry partners.
Serve as a key member of the AWS account team helping to advance our customers strategy in healthcare
Articulate and implement strategic territory and account plans aligned to AWSs strategic direction.
Maintain an accurate and robust sales pipeline and forecast new business opportunities.
Understand the technical considerations certifications and customer procurement processes.
Identify specific prospects/partners/channels to approach while communicating a relevant value proposition for you customer.
Work closely with customers to ensure that they understand relevant cloud use cases are successful using AWS services and are able to build the technical resources required to fully embrace cloud services.
Understand the business and technical requirements of your customers and work closely with their IT development team(s) to guide the direction of our product offerings for developers.
Collaborate with AWSs Legal & Contracting teams to manage complex contract negotiations.
Accelerate customer adoption and ensure customer satisfaction.
Expect moderate travel
A day in the life
Engaging with key business and IT stakeholders to support strategic initiatives that will deliver value to our partners and their respective customers. Driving innovative solutions through collaboration with your designated partner(s) for the benefit of their customers/users. Effectively balancing technical engagement with commercial focus to drive long-term success for our partners. Driving a global go-to-market strategy with commercial teams by effectively leveraging co-marketing and co-selling motions.
About the team
The HealthTech team is engaged with strategic ISVs and innovative provider organizations to support healthcare delivery and solution development & deployment. The account teams work closely with various organizations (e.g. - WWSO APO BDs et al) to develop product roadmaps build solutions and execute jointly developed go-to-market strategies.
- 7 years of direct sales or business development in software cloud or SaaS markets selling to C-level executives experience
- 7 years of business development partner development sales or alliances management experience
- 5 years of building profitable partner ecosystems experience
- Experience developing detailed go to market plans
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128600/year in our lowest geographic market up to $212600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. This position is eligible for variable pay via a sales compensation plan. These plans pay according to achievement level against sales targets and/or business objectives. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.